Nicholas Poma Email & Phone Number

Grand Rapids, Michigan, United States

Lansing, MI / Grand Rapids, MI / Cleveland, OH

Providing Infrastructure planning, deployment, and installation for virtualized and managed services both for internal operations and clients in stand alone and multi-tenant environments. Focus on VMware, Storage, Firewalls, and Mixed OS server environments.

Greater Grand Rapids, Michigan Area

Full-service, independent, information technology service provider to small and medium-sized businesses focused on appropriately scaled gains in efficiency and capability. Implementation of storage, virtualization, networking, servers and security appliances.Authors and provides technical documentation to clients.Provisioning, migration, and installation.

Lansing, MI

Worked with a partner to help realize his dreams of building a business in telephony. Provided server support and Microsoft support. The company does well to this day.

Responsible for designing and integrating new solutions for clients; while maintaining timeline and budgetary constraints. Authored and provided technical documentation to clients.Developed training materials, and provided hands-on training to IT staff and end users. Installed and configured blade chassis servers; including Dell M1000 and IBM.

Responsible for network operations in sixteen US based sales and manufacturing facilities providing software and automation technologies allowing organizations to be responsive to customer demands, labor challenges and asset and space utilization.Lead and completed a forklift upgrade of network devices from Nortel to CIsco in all US based.

Responsible for managing all support staff, server operations, and deployment of new services for rapidly growing, multi-faceted internet service provider. Managed a group of 12 support representatives. Created a knowledge base of internally generated reference materials that resulted in greatly reducing training time, and increasing support representative.