Nicholas Poma Email & Phone Number

Grand Rapids, Michigan, United States

Lansing, Mi / Grand Rapids, Mi / Cleveland, Oh

Providing Infrastructure planning, deployment, and installation for virtualized and managed services both for internal operations and clients in stand alone and multi-tenant environments. Focus on VMware, Storage, Firewalls, and Mixed OS server environments.

Greater Grand Rapids, Michigan Area

Full-service, independent, information technology service provider to small and medium-sized businesses focused on appropriately scaled gains in efficiency and capability. Implementation of storage, virtualization, networking, servers and security appliances.Authors and provides technical documentation to clients.Provisioning, migration, and installation of virtual server environments using VMware and ESXi.Design and implementation of storage backup and disaster recovery… Show more Full-service, independent, information technology service provider to small and medium-sized businesses focused on appropriately scaled gains in efficiency and capability. Implementation of storage, virtualization, networking, servers and security appliances.Authors and provides technical documentation to clients.Provisioning, migration, and installation of virtual server environments using VMware and ESXi.Design and implementation of storage backup and disaster recovery protocols and appliances.Design and implementation of enterprise wireless solutions; including Cisco, Ubiquiti, and Meraki products.Design and implementation of core networking solutions; including Cisco, HP, and Dell products.Execution of network discovery to assess client’s security and network needs. Design and implementation of firewalls; including Cisco ASA, Check Point, and IPTablesEngineering of Asterisk phone systems. Show less

Lansing, Mi

Worked with a partner to help realize his dreams of building a business in telephony. Provided server support and Microsoft support. The company does well to this day.

Responsible for designing and integrating new solutions for clients; while maintaining timeline and budgetary constraints. Authored and provided technical documentation to clients.Developed training materials, and provided hands-on training to IT staff and end users. Installed and configured blade chassis servers; including Dell M1000 and IBM Bladecenter.Design and execution of data center migrations.Installation and configuration of enterprise storage solutions; including… Show more Responsible for designing and integrating new solutions for clients; while maintaining timeline and budgetary constraints. Authored and provided technical documentation to clients.Developed training materials, and provided hands-on training to IT staff and end users. Installed and configured blade chassis servers; including Dell M1000 and IBM Bladecenter.Design and execution of data center migrations.Installation and configuration of enterprise storage solutions; including most notably Dell Equallogic and EMC storage.Consolidation and upgrade of server infrastructure for Kentwood Public Schools using VMware, Dell Equallogic storage and PowerEdge Servers.Provisioning, migration, and installation of virtual server environments using VMware and ESXi.Design and implementation of enterprise wireless solutions; including Cisco, Ubiquiti, and Meraki products.Created and documented backup and disaster recovery procedures for clients.Provided pre-sales engineering technical expertise and documentation to maximize sales team and client understanding and satisfaction. Show less

Responsible for network operations in sixteen US based sales and manufacturing facilities providing software and automation technologies allowing organizations to be responsive to customer demands, labor challenges and asset and space utilization.Lead and completed a forklift upgrade of network devices from Nortel to CIsco in all US based facilities.Completed a wireless survey in all locations, and designed and implemented a Cisco wireless solution using an 8500 series… Show more Responsible for network operations in sixteen US based sales and manufacturing facilities providing software and automation technologies allowing organizations to be responsive to customer demands, labor challenges and asset and space utilization.Lead and completed a forklift upgrade of network devices from Nortel to CIsco in all US based facilities.Completed a wireless survey in all locations, and designed and implemented a Cisco wireless solution using an 8500 series controller.Configured a Snare server to capture and aggregate logs on network and server equipment.Configured Check Point firewalls and monitoring tools for enhanced security.Authored and provided technical documentation to IT colleagues. Developed training materials, and provided hands-on training to IT staff and end users. Designed and implemented a fiber network between all facilities in the Michigan campus.Resolved break/fix issues on the corporate network not resolved by first-line IT support channels. Show less

Responsible for managing all support staff, server operations, and deployment of new services for rapidly growing, multi-faceted internet service provider. Managed a group of 12 support representatives. Created a knowledge base of internally generated reference materials that resulted in greatly reducing training time, and increasing support representative efficiency.Deployed new servers to meet internal and external client needs. Standardized training procedures, resulting in… Show more Responsible for managing all support staff, server operations, and deployment of new services for rapidly growing, multi-faceted internet service provider. Managed a group of 12 support representatives. Created a knowledge base of internally generated reference materials that resulted in greatly reducing training time, and increasing support representative efficiency.Deployed new servers to meet internal and external client needs. Standardized training procedures, resulting in increased support efficiency. Implemented, configured and managed tiered cPanel web hosting environment; resulting in a two-fold increase in web hosting clients.Transitioned existing web hosting clients to new platform. Maintained and deployed Exchange, Linux, IIS (shared Hosting), DNS (BIND) and Windows servers.Created and documented backup and disaster recovery procedures for organization.Installed and configured Cisco 4500 and 6500 router chassis, and a wide variety of Cisco switches.Set up and provisioned colocation customers. Aided in a complete data center move, and responsible for migration of services between locations.Responsible for troubleshooting issues not resolved by levels 1-3 support. Show less