Nick Poulos Email and Phone Number
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Mediator, Facilitator, & data-driven Strategist: formerly president w/ turn-around success, and past partner in a global consulting firm. University adjunct in the Humanities: translating Homer: exploring Pynchon's counterfactual - but spot-on accurate - History since the 1700'sHigh Expertise in Facilitation of Solutions and Strategies: using the approach, e.g., Tapestry as Metaphor. a cross-cultural, intuitive concept which ensures you know your point of departure and your point of arrival. Exploring how to create new metaphors by which to live, to serve and to do business:Looking:Thomas Piketty Advocate. and publisher of "Resource Allocation Strategy" and "Needs-and-Buying-Behavior based segmentation.Academically exploring "The Revelation of Being: Gelassenheit & Reification in the work of Literature and Art.Pioneer of CRM as Strategy/Business Design, segmentation, Business Intelligence, & databased marketing . Strong tech and telephony background, serve on occasion as adjunct lecturer at UWM in Comparative Literature. .My personal project deals with "The Revelation of Being in Language/Business, Literature, and Art.Specialties: Mediation, Facilitation,diagnostics, analysis, and coaching, Teacher, Thinker, Parent.Customer Insight, Segmentation, and Resource Allocation strategy creation. Marketing professional / services turn-around success.Comprehensive background as Company Leader, Marketing Strategist, and Business Process Design Implementer.Comprehensive experience in new product introductions, reputation management and sustainability.
Uw-Milwaukee
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Dissertation WorkUw-Milwaukee 2011 - PresentMilwaukee, WiB2B strategist, master facilitator, diagnostician, and problem solver. B2B and not-for-profit focus. Coach, trainer, process master, and leader: focused on building customer-based, customer-focused B2B business models. Deeply passionate about change and co-creation of a sustainable future characterized by flourishing: all things sales, marketing, channels and call centers.Service-Profit Chain, Balanced Scorecard and Net Promoter advocate: -
Associate Lecturer, Department Of Comparative LiteratureUw-Milwaukee 2012 - PresentMilwaukee, WiTeaching course on Famous Trials: from Socrates to Jesus Christ to Billy Budd, Amistad, and others. -
Managing DirectorChrysalis Marketing Mar 2002 - PresentGreater Milwaukee AreaFacilitator, Coach, and Strategist. B2B focus, deeply involved in CRM, CEM and loyalty issues. Creating customer-based, customer focused business models for B2B clients, not-for-profits, MRO and Parts suppliers, agribusiness firms, as well as mortgage / commercial banking firms.Strong Proponent of Service Profit Chain, Balanced Scorecard and Net Promoter to align strategies. Incorporating social media into customer insight & segmentation work, as well as in reputation / Brand management issues.Facilitating alignment across the organization - by leadership, by functional area. Vision, mission, and values work.Creating a proven roadmap and compass for achieving profits, growth, and loyalty -
Loan Center Banker, Call Center Process MasterJp Morgan Chase Jun 2005 - Nov 2008served in all functions in Home Equity business:origination, underwriting, closing, credit administration and risk.#1 closer on Company-wide scorecard** Created workplan to re-structure processes of call center: $500MM in potential increased production** Created proposal and workplan to establish a Balanced Scorecard Initiative so as to create focus on addressing the key issues faced by the Home Equity business as well as those issued brought to Chase by its recent acquisition of WAMU -
Vice President, Sales And MarketingEloyalty Jan 2000 - Apr 2001Practice Leader responsible for Sales, Content Delivery and Q/A, methodology, training and recruiting for a 1,200 person Global management consulting and systems integration firm. Increased annual practice area sales from $3 million to more than $10 million.l Practice focus: a. Optimize the customer experience across multiple channels and at every touch point so as to induce true loyalty with the right core customers. b. Optimize the sales, marketing, channels and customer service coverage using a combination of Targeting, Segmentation and Grading combined with Customer Buying Behavior and Customer Equity Management.c. Design, Customize and Optimize the sales methodology and supporting reporting systems and metrics used to sell a particular product, service, etc.l Established working alliances with multiple e-marketing and marketing automation solution providers that enabled growth in intra-company working alliances as well as expansion of engagements. -
PresidentPmh Caramanning Mar 1998 - Jan 2000Rejuvenated and brought this Incentive & Marketing Services Company back to profitability after 4 successively worsening years of losses. Responsible for all aspects of this 40-year-old, privately-held marketing services firm highlighting incentives, certification and accreditation, customer relationship management, and data-based marketing. In addition to the leadership position, Managed the IT group, Finance, Merchandise Incentives, Sales, Product Development, and Project Management areas. Also served as ad hoc VP of Sales.Published quarterly newsletter.Actively managed client relationships with clients such as Steelecase, VW of America, Newbridge Networks.Built, implemented and sold full-services marketing outsourcing eCRM solution that included: call center, sales force management, channel management, marketing communications, marketing database, marketing material and fulfillment support.
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Vice President, ConsultingHunter Business Group Aug 1994 - Mar 1998Member of Leadership team; managed Call Center Operations as well as Market Research functional area while serving as rainmaker, public speaker and published thought leader on CRM, segmentation and integrated, data-based sales and marketing strategy, process and implementation. Built individual consulting practice and served as a member of the leadership team for this privately-held process and change management consulting boutique which focused on integrated data-based marketing, call center operations, and CRM.Published monthly newsletter to an audience of 1,000 plus subscribers.Clients included: Toshiba Laptop, Allen-Bradley, Harris Bank, BellSouth, Dow Chemical, e-Chemical, Dupont, Dow AgroSciences, the American Management Association, National Agrimarketing Association, American Bank Marketing Association, AGCO, Deere and CO. Case/IH, Pioneer Seed, Delta and Pineland Co. -
Account ExecutiveCarlson Marketing 1987 - 1990Worked on several new product launches and their introductions for Cutler-Hammer, Eaton Electronic. Developed channel programs for B2B firms that drove improved performance, increase sales, greater profits, and better trained employees
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Account ExecutiveBusiness Incentives 1984 - 1987Developed marketing communications plans, incentive, and new product introductions for clients greater than $100MM. Involved in delivery of research, training, meeting planning, incentive travel, and non-cash incentives
Nick Poulos Skills
Nick Poulos Education Details
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Comparative Literature
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Managing The Global Sales Force & Channel Management -
Balanced Scorecard Initiative & Strategy Maps -
Business And Comparative Literature
Frequently Asked Questions about Nick Poulos
What company does Nick Poulos work for?
Nick Poulos works for Uw-Milwaukee
What is Nick Poulos's role at the current company?
Nick Poulos's current role is #Facilitation, #Mediation, #StrategyMapping, University Lecturer, Systems Thinker, Performance Management.
What is Nick Poulos's email address?
Nick Poulos's email address is np****@****mac.com
What is Nick Poulos's direct phone number?
Nick Poulos's direct phone number is +141432*****
What schools did Nick Poulos attend?
Nick Poulos attended University Of Wisconsin-Milwaukee, University Of Pennsylvania - The Wharton School, Harvard Business School, University Of Wisconsin-Milwaukee.
What are some of Nick Poulos's interests?
Nick Poulos has interest in Snorkeling, My Daughters, Tennis, Swimming, Golf.
What skills is Nick Poulos known for?
Nick Poulos has skills like Strategy, Leadership, Crm, Management, Segmentation, Market Research, Marketing, Management Consulting, Customer Experience, Marketing Communications, Marketing Strategy, Training.
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Nick P.
A Dynamic, Resourceful Buyer/Project Coordinator With Over 12 Years Of Experience In Supply Chain Operations Management And Manufacturing.Greater Chicago Area2sbcglobal.net, oharemetal.com -
Nick Poulos
Fort Worth, Tx2sundae.com, newwestern.com -
2hmc.harvard.edu, whalerockcapital.com
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