Self Employed

In addition to below (June 2001): Responsible for Technical Design Department Key elements:o Provision of top quality Technical Support to internal and external customerso Resource planning

 Responsible for Project Tracking Team (April 2012) Key elements:o Set up of new team defining strategy, priorities and deliverableso Training of new team members and maintenance of associated documentationo New direction to deliver concise ‘calls to action’ and leads in a timely fashion via CRMo Identification of key strategic targets for developmento Development of processes to identify and qualify project leadso Responsible for the Wavin project pipeline worth £13,000,000 on a rolling basis  Company expert and totally responsible for Company CRM Systemo Development with user communitieso Testing and rollout to all communitieso Delivering training and writing of associated training collateralo Business process development and managemento Writing and delivery of reports to senior managemento Member of European ‘core’ CRM team developing and delivering new systemo Data managemento Interfaces with other Wavin systemso Execution of Marketing campaigns Responsible for all WPL e-Business issues, reporting to the Head of Marketing and MC Key elements:o Web site content managemento Writing and publishing product training collateralo Training and e awarenesso Development of trading site with suppliers and customerso Development of e training Responsible for facilitating Group e Business initiatives Key elements:o e-catalogueo Web siteo e-trading Liaison with Major customers with reference to e Business initiatives and collaborations

 Responsible for Technical Design office comprising of 17 staff members Responsibility for and control of £350,000 Budget Management and development of staff within the Department. Key elements:o Training strategyo Training moduleso Structure of office Customer liaison to evaluate Technical requirements in conjunction with Account Manager Working with National Merchandising Team. Key elements:o Development of excel based ‘Planogram’ tools with Merchandising supervisoro Maintenance of company merchandising manualo Liaison with sales management teamo Liaison with key merchant personnel Special project – sales force computer reporting system. Key elements:o Trainingo Writing and production of user manualo Testing of system enhancementso Liaison with sales force, I.T. department and software suppliers regarding system evolutiono Compiling of reports in conjunction with sales management team

 Managing Key Merchant Projects. Key elements:o Merchandising o Stock controlo Merchant computerised stock control pilot schemeso Reports on the above to key Wavin and merchant personnel Development and management of computerised reporting system for the sales force Selection, testing and rolling out of new sales order system

 Account management role responsible for gaining business from top national and regional house builders within the North London and Home Counties area Selling Wavin solutions to Civil Engineers, Groundworkers and Plumbers, with reference to the above house builders

 Account management role responsible for gaining business within the following sectors:o Commercial/industrial/non speculative housingo Local Authority and Housing Associationso Design and build contractorso Large building contractorso Civil Engineers, Groundworkers, M and E contractors and Consulting Engineers

 Sales role responsible for developing and maintaining business for all accounts in area including Merchants, End Users and Specifiers Additional responsibilities:o 1988 – Regional Ultra-Rib specialist. To gain acceptance of new product with Civil Engineers, Groundworkers and Local Authorities within sales regiono 1990 – Regional Trainer. Induction of new starters, the running of product courses and regional computer ‘super-user’