Nicolas Quinones Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, United States

Scheduled and led meetings with providers and offices to explain the services of our iAssist software, answering questions and fostering a relationship to maintain client satisfaction and engagement.Documented front-end and back-end application issues from first-hand users for the iAssist platform in detail, leveraging my expertise in full-stack development to understand and communicate the internal infrastructure of our application.Collaborated with cross-functional teams to troubleshoot complex technical issues, manage development tickets, and ensure proper communication within a fast-paced healthcare platform.Implemented a now-integrated custom Python application for my team that streamlined the onboarding formatting process. This significantly reduced the time needed to process these frequently occurring cases by 50%. Built rapport with multiple account managers and program managers and effectively assisted them with their work duties to allow them to assist the client and maintain SLAs properly.

Deland, Florida, United States

Created a C# application that used Dapper NuGet ORM’s query-first approach to write SQL queries to create users in the Database with appropriate permissions based on user input.Utilized C# and Telnet to extract data from multiple off-site Linux devices used as an employee time clock at different office locations and created a dashboard that visually represented that data.Participated in high-level team meetings exposing me to real-world problems the company faced and their solutions.

Bachelor'S Degree, Computer Science

Education record