Operating Systems: Proficient in Windows 2000(client & server)/XP/Vista/ Windows 7 & 8, Server 2003, 2008 & 2012, Macintosh, LinuxNetworking: Ethernet Technologies, Network Layers, LAN, WLAN (802.11a,b,g,n) & VLAN, VPN, VNC, Network Administration and Security Fundamentals, Network Troubleshooting, Proficient with Cisco and Juniper Switch/Firewall/Router Configuration, SAN  Software/Applications: All MS Office Products, Peachtree Accounting, Sage FAS Adobe Creative Suite, Reynolds DMS, ADP Lightspeed, Parts Manager Pro, Microsoft CRM Server Administration: Strong Knowledge of Active Directory, DNS, DHCP, TCP/IP, SMTP, SNMP, Exchange 2003 & 2010, Hyper-V and VMware, GPO Hardware: Motherboards, Processor Installation, Hard Drives, Power Supplies, Optical Drives, Memory, Complete computer troubleshooting and assembly Database: SQL Server 2000/2008/2012, MS Access, MySQL, GoldMine, Clementine, SPSS, General Data Mining Knowledge Programming Languages: Visual Basic, SQL, HTML, PHP Telephony: Familiar with Inter-Tel, Coral, and NEC phone system programming and troubleshooting Managerial: Experience in Project Management, Research & Analysis, Team Leadership, and Responsibility Delegation