Nick Rogers Email and Phone Number
I have done and learned many things throughout my professional life, continually driven by the knowledge that while I have a lot to teach, I have even more to learn. My personal principles are: Superior Practices - People like to use the term "best practices", but to me this simply signifies common thinking. In my experience, uncommon practices lead to uncommon results. By tailoring our practices to the unique situations and stakeholders we encounter, we can achieve outcomes that are in line with reality and truly serve the interests of those involved. This is not the easy path, but I have found it is one that leads to achievement. Make It Taste Like Ice Cream - We build systems, processes, products, relationships, and projects every day. If we allow any the things we build to be ordinary how can we be proud of them? I approach everything I do with a critical eye in the hopes I can make it functional, accessible, and beautiful. Create a Network of Capability - As a rising tide lifts all boats, our teams and our organizations can only be successful if everyone participating benefits from their actions. To me true leadership lies in the ability to understand and empathize with the people I work alongside, and to leverage the participation of everyone in ways that appreciate who they are what what they have to offerThe Power of Discernment - Discernment comes from lifelong experience and the continual accumulation of knowledge, which leads to true understanding. It’s a well worn cliche that in every problem lies an opportunity - instead of simply seeking temporary leverage, I try instead to confront the reasons behind why we're faced with each challenge, exploring their root causes instead of just their surface effects. Fun & Wonder - We spend a big portion of our lives working, and when we're unable to find joy in what we do every day this can have an incalculable impact on our spirit and mental health over time. I seek to bring a little fun and wonder into everything I do, doing my best to build, create, and interact with others with this principle close to mind.
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Project ManagerA2J Tech Sep 2024 - PresentI am very excited to be starting a new position with A2J Tech, a company I have admired for years.
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Chief Of StaffAliens From The Future Inc. Sep 2021 - Nov 2023Missoula, Montana, United StatesWorking with Aliens From The Future has been the culmination of a lifelong dream and has offered me the extraordinary opportunity to work alongside a visionary technologist, pursue knowledge in a variety of business and technical fields, meet with and learn from great thinkers, and empower customers and other stakeholders with our unique brand of strategic thinking and superior practices. As Chief of Staff for Aliens From The Future, I have: * Explored and improved my knowledge and expertise in a number of technical fields including data modeling, ontologies and knowledge graphs, vector databases, formal logic entailment, systems architecture, controlled language, machine learning and large language models, and near-field communications among others* Learned the fundamentals and practical application of the Ruby, Rust, and JavaScript programming languages along with multiple associated frameworks, modules, and libraries * Created networks of capability through the useful application of superior practices including effectuation, first principles thinking, root cause analysis, cooperative business principles, and human-centered design* Realized my capability as product manager though designing, modeling, and creating beautiful products by developing a deep understanding of the needs of our customers and utilizing the principles of composable design -
General ManagerDowntown Computer Jan 2018 - Aug 2021Duluth, Minnesota, United StatesAt Downtown Computer, I made the most of my opportunity to sit in the big chair, and over the course of my tenure as GM helped transform a small mom and pop computer repair shop into a mid-market IT and System Integration powerhouse. I am extremely proud of the team I helped build and of what we accomplished. As the General Manger of Downtown Computer, I: * Managed all aspects of the entire operation from bookkeeping to personnel, keeping an eye on the day to day operations while also looking toward our continued growth and improvement* Built, iterated on, and codified policies and procedures for all aspects of the business from hiring and onboarding, to helpdesk, to the daily operations of the field team, to financial operations, to training and continuing education for the entire staff * Created a formalized and flexible sales to fulfillment project methodology that included input from all stakeholders, phased execution and scheduling based on milestones agreed upon by both the customer and the implementation teams, and a structured materials pipeline* Created a tiered and systematized suite of managed service offerings with clear SLAs and pricing, actualizing our capability as scalable MSP* Directly managed over 35 people, and oversaw a (more than) doubling in the size of DTC's team by designing new professional roles including scheduling, dispatch, team leads, a formalized sales team, and service management* Managed the operational onboarding of multiple new internal systems and technologies including a sales and quotation system, a CRM, a PSA / ticketing system, and a VoIP phone system * Learn about information technology, networking, purchasing and fulfillment, project management, telecom systems, product management, technology infrastructure and systems integration, personnel management, data analytics, business management, software implementation, and dozens of other skills * Realized an increase of over 115% in general revenue over my tenure -
Business Operations CoordinatorNorthern Access Transportation Inc Sep 2016 - Dec 2017Duluth, Minnesota AreaI returned to Northern Access Transportation in late 2016 in the role of Business Operations Coordinator. As the Business Operations Coordinator, I: * Acted as an overall coordinator for our fleet personnel * Was responsible for maintaining records and documentation of individual certifications, ensuring that necessary staff training was completed and up to date* Assisted in the hiring process* Developed and maintain daily schedules for the team * Coordinated vehicle maintenance schedules and fleet service records* Assisted in the purchasing process for parts and supplies* Acted as a corporate technology officer* Created and maintained procedural documentation -
Administrative LeadUniversity Of The Pacific Authur A. Dugoni School Of Dentistry Apr 2014 - Aug 2016San Francisco, CaliforniaWorking for the Dugoni school was a formative professional experience for me. I can say it was here I learned how to be a leader, how to leverage my technical ability for the good of a team and turn it into practice, and how to manage multiple stakeholders toward successful project outcomes. One of the most important lessons I learned here is that we don’t need to be bound by out job titles, and by taking advantage of the opportunities presented to us we can learn, grow, and do more to create a true network of capability among our peers. As the Administrative Lead for Personalized Instructional Programs, I: * Worked with faculty and staff leaders to create and implement the “PIP” curriculum, a framework for students to create a unique capstone project in their final year* Severed as the administrative coordinator for Community-Campus Partnership Programs, the school’s community outreach organization* Worked alongside faculty and staff from all school departments as the primary project manager for the reconstruction of and annual revisions to the clinical guidebook, a primary teaching instrument used throughout the school. * Organized community outreach events and coordinated with partnership organizations around San Francisco and beyond * Assisted in the creation and implementation of a data collection methodology and technology solution for clinical quality assurance for the school’s teaching clinic* Served as a primary tester and assisted in the implementation of a new learning management system for the school * Collaborated with multiple members of the faculty to support scientific publications, one of which I am an accredited author on* Provided direct academic support for pediatric dentistry courses -
Operations Support SpecialistNorthern Access Transportation Inc Jan 2012 - Jan 2014Duluth, Minnesota AreaMy role in operational support at Northern Access was to support the dispatchers, finance team, and other office staff and help ensure a smooth running of daily business. The mission of Northern Access to provide transport for veterans, the disabled, and other mobility impaired persons harmonized well with my personal principles, and I very pleased to be able to work with a company providing this valuable service. As an Operations Specialist, I: * I acted as a customer services representative for individual clients, their caregivers, and institutional personnel acting on their behalf* Received and processed orders via e-mail, fax, and phone, and translated these orders into the dispatch system. * Was primarily responsible for confirming all client insurance eligibility with Minnesota DHS or private insurers* Worked with a multitude of health systems and local physicians to ensure these clients had the certifications and/or qualifications necessary for medical transport coverage via insurance * Acted as a corporate technology officer and first-line troubleshooter for technical issues * Was primarily responsible for the production and reporting of internal data pursuit to revenue, payroll, and general field production
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Scheduling Administrator50 Below, An Ari Company Dec 2010 - Feb 2012Duluth, Minnesota AreaWhat I consider my first professional job, I took advantage of every opportunity I could to learn during my time at 50Below. Stepping into a new role for the company, I was in the unique position to define my description on the go and was able to leverage a simple scheduling position into much more than intended. As the Scheduling Administrator, I: * Was responsible for connecting Account Representatives with their clients * Managed the daily appointment schedules for a team of 25 people* Maintained the team’s knowledge base for products and services* Provided training for new hires on use of the scheduling system * Assisted the marketing team with special projects including SEO optimization, webinar production, and sales engineering
Nick Rogers Education Details
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General Academics
Frequently Asked Questions about Nick Rogers
What company does Nick Rogers work for?
Nick Rogers works for A2j Tech
What is Nick Rogers's role at the current company?
Nick Rogers's current role is Cybernetic Business Unicorn | Definitely a Human, from Earth.
What schools did Nick Rogers attend?
Nick Rogers attended Lake Superior College.
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