Nick Rogowski Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

- Laid off due to company wide riffs.- Project lead for North PM team- Rewarded multiple high ratings and reviews for completed projects- Thoroughly lead customers through all installation phases- Verify that hardware and software deliverables are completed in a punctual manner prior to installation using Salesforce and Taskray- Retrieve quotes from contractors for installations while maintaining budget parameters- Collaborate with installation teams, customers and software teams to ensure hardware is working efficiently- Ensure customers become confident and secure navigating newly installed software - Schedule on-site and virtual training sessions for the customer with internal training teams- Immediately troubleshoot any software installation issues reported by the customer- Oversee the project site for a full 30 days after software and hardware go live- Initiate teamwork with the sales and accounting teams when invoicing project (Concur)

Indianapolis, Indiana, United States

- Manager of Midwest and International projects. K-12 & Municipalities- Took responsibility for the successful onboarding of new customers- Built and maintained internal and external client relationships- Created and developed project plans- Gained proficiency with GoogleSheets/SmartSheets/TaskRay/SalesForce- Implemented client software seamlessly with CalAmp servers via API integration and JSON files- Assisting the sales team with contract renewals, potential clients, marketing strategies- Ensured client retention and continued opportunities with formidable customer service

Indianapolis, Indiana Area

- Promoted (within 1 year) to International Customer Success Manager (Canada and Mexico) while also managing 13 states from Montana to Texas- Captained of one of the largest districts in the country- Worked diligently with cross-functional teams across the company to deliver total client satisfaction- Became accustomed to International laws in Canada and Mexico, pertaining to transportation and school districts- Maintained a quarterly quota for client retention and contract renewals- Worked closely with the support team to analyze and find solutions to both hardware and software problems- Acted as a liaison between the software engineers, support team, sales reps, and operations team- Prepared and presented progress reports ensuring the project is furthering organizational goals

Indianapolis, Indiana

- Head Assistant Coach for 4 seasons- Program went from worst in the state to back-to-back State Finals in 4 year tenure- Built vital relationships with players, coaches, families, etc- Helped create a positive and motivating culture within the program on and off the ice

Carmel, Indiana

- Managed school districts and municipalities in 7 Mid-West States- Assisted sales with pre-project tasks (estimating, scheduling, contract literacy)- Scheduled all installations while maintaining a punctual and accurate install- Managed a full team of installers, from approving expense reports to payroll- Efficiently delegated project tasks to software trainers and implementation analysts- Worked closely with the support team to analyze and find solutions to both hardware and software problems- Created an in-depth timeline for the customer to follow at the start of the project- Held pre-project meetings with the sales team, software engineers to establish a comprehensive strategy for the upcoming project- Ensured the project remains on schedule and on budget- Acted as a liaison between the software engineers, support team, sales reps, and operations team- Prepared and presented progress reports ensuring the project is furthering organizational goals- Met budgetary objectives and made adjustments to project constraints based on financial analysis

Indianapolis, Indiana Area

- Managed 6 accounts that generate approximately $500k in annual revenue (continuous growth)- Provided support to GM and project management team in the evolution of AlphaPro (private project management sector)- Designed AlphaPro’s warehouse in terms of organization, inventory, accessibility and functionality.- Initiated consultations on electrical requirements, quotes, development of ROI models, sales, and overall customer satisfaction and service- Researched and analyzed competitor offerings and developed strategy for a successful future- Maintained daily knowledge of market values while keeping up-to-date price files to ensure proper profit margins- Communicated thoroughly and efficiently to maintain customer relationships to ultimately increase revenue

Pmp Certification, 4.0

PMP Certification Program CSM Certification Program

Bachelor’S Degree, Kinesiology

Activities and Societies: Attended for 2 years on an athletic scholarship for baseball

Associate’S Degree, Kinesiology

Activities and Societies: Attended for one year on an athletic scholarship for baseball

Kinesiology

Activities and Societies: Member of the Baseball TeamAttended for one year on an athletic scholarship for baseball

Philosphy/Pre-Law

Activities and Societies: Attended for one year on an athletic scholarship for baseballStudied Pre-Law/Philosophy

Education record

Woodbridge, Virginia