I am a professional with over twenty years of experience in providing counseling and therapy services in collaboration with law enforcement and government agencies. As a seasoned business analyst and product support manager, I bring a wealth of ideas and experience with program design and development and customer success strategies.My experience has allowed me to develop the following proficiencies: Experience working with a broad range of stakeholders during new customer implementations, with the goal of successfully transitioning the relationship from Sales to Customer Success. Comfort operating in a SAAS environment with cross-functional teams.Adept at configuring, deploying, and providing customer application training and support. Ability to support the strategy and implementation of agile-style projects by developing customer-defined deliverables and engaging with multiple compassion teams to ensure that customer needs and expectations were accurately represented in the final delivered product.
Listed skills include Mental Health, Psychotherapy, Mental Health Counseling, Coaching, and 17 others.