At Systems Engineering, we believe that information technology should support strategic business initiatives - not the other way around. By taking a strategic approach to information technology, Systems Engineering helps you move your business to the next level. Once we understand your business objectives, we recommend and support proven technology solutions that drive business results. From systems security, network monitoring and business continuity to information management and custom software development, Systems Engineering helps you expand the possibilities for your business.Our comprehensive IT Services include:• Network Design and Management• 24/7 Network Monitoring• Cybersecurity Risk Assessments• Desktop Support Services• Voice Over IP (VoIP)• Information Management• IT Strategy and Compliance• Security Solutions• Application Development• Data Center Hosting and Co-Location• IaaS and Cloud Computing Solutions

Promoted to lead a team of 12 Business Account Managers.-In charge of conducting new candidate interviews, training of new hires and coaching of account managers once in the role to maximize sales and ensure our branch is #1 in the company.-Establish and coach to KPI targets for both monthly and quarterly goals. I conduct performance reviews based on those metrics. -Created an efficient coaching strategy enabling me to have roughly 6 skill or strategy sessions with each team member on my team throughout the course of a month. -I’m passionate about sharing my sales and relationship building knowledge with my team-members. My current team has assisted in making the Brunswick site #1 for revenue for both Q1 and Q2 of this year. SENIOR ACCOUNT MANAGERPromoted to senior sales after consistently exceeding the company set revenue goals.-Consistently excelled over the company set revenue and influenced sale metrics. I was on average anywhere between 110%-130% over goal for the duration of my senior role-Conducted workshops with less tenured reps on how to understand communication types of decision makers, up/cross-sell techniques, overcoming obstacles and industry specific language.BUSINESS ACCOUNT MANAGER-B2B role with Wayfair working with an array of business verticals. -Highest earning salesperson in the company for all business account management roles during the month of March 2018. Exceeded the monthly revenue goal of $142k creating $293,821.23 in ordered revenue.

Promoted to senior management role at seasonal coastal Maine resort.-Director of all operational aspects within the rooms department. Leading the Front Office and Housekeeping teams to achieve the upmost guest/ownership satisfaction.-Skillfully driving revenue by creating room sale based incentives for team-members selling leisure guest and group business. -Generated $105,000 in room revenue for the month of August to reach our monthly goal.-Reporting directly to the GM and ownership to implement new techniques as well as strategies that will be a model for the properties brand and mission going forward. GUEST SERVICES MANAGER-Key member of strategic team reopening Cliff House Maine August 15th 2016.-Spearheaded rebranding initiatives through opening stages of resort, ensuring unparalleled service for all guests/clients on our property.-Responsible for creating and implementing all departmental SOP’s prior to and throughout opening. Drove revenue by creating up-sell programs and assisting in the creation & implementation of packages/promotions.

Lead a team of thirty one associates in all aspects pertaining to bell, valet, and transportation at the resort. Focused heavily on team building and team work to deliver the best possible service to our guests. This year the guest services department scored in the 90th percentile, five star performance, according to Forbes rating. The resort was also awarded AAA five diamond accreditation in 2013.-154 guest rooms, 66 suites, 81 residences-55,000 square feet of meeting & event space-35,000 square foot spa-5 onsite restaurants

Responsibilities consisted of booking reservations, concierge, and direct contact with guest. Daily interaction with computer software systems and cash register. Frequently worked overnight audit, reconciling finances for all resort venues.-120 guest rooms-2 onsite restaurants

Lead a comprehensive tour package for a group of 25 people. Immense interaction with host country culture. Gained insightful knowledge of area through interaction with Icelandic people.