Nick Schroeder Email & Phone Number

Delphos, Ohio, United States

Akron, Oh, Us

• Retained post-Goodyear acquisition to lead the North American Digital IT Infrastructure team. Team consisted of 4 people. • Transitioned DevOps and CI/CD processes by converting the team from Azure Repository/Pipelines to GitHub/GitHub Actions to help meet the department goal of standardization.• Enhanced DevSecOps practices, leading to a decrease in security vulnerabilities through the implementation of SonarQube and Qualys.• Managed cloud infrastructure, achieving a 20% reduction in cloud costs year over year through effective monitoring and optimization strategies.• Improved Application Performance Management (APM) while decreasing software spend by developing dashboards and migrating from Splunk to Datadog.• Implemented a ServiceNow ticketing system, reducing response times for development support inquiries as compared to the previous Outlook inbox method.• Led the Request for Proposal (RFP) for API Management (APIM), resulting in a successful Google Apigee Proof of Concept (POC).• Strengthened cross-team collaboration between B2C and B2B IT teams, leading to an increase in operational task delivery speed through improved communication and resource sharing

Akron, Oh, Us

• Led team of 3 people and contributed significantly to the integration of systems and processes within Goodyear’s environment, enhancing operational efficiency and collaboration.• Collaborated with internal marketing leaders to align IT solutions with their objectives, successfully driving project fulfillment on time, on budget, and enhancing marketing initiatives.• Managed corporate brand websites, overseeing the Content Management System (Kentico) in partnership with third-party support vendor Publicis to ensure optimal performance and user experience.• Gathered requirements and led the team in configuring the SAP Commerce Cloud Product Information Management (PIM) system, streamlining product data management, and improving accessibility.

Akron, Oh, Us

• Oversaw the Network team of 5 people responsible for the company’s Wide Area Network (WAN) and Local Area Network (LAN) in the United States, while providing consultation on global WAN/LAN strategies.• Developed and managed an annual budget of approximately $1M, ensuring adherence to financial guidelines and effective resource allocation.• Conducted telecommunication and network contract reviews, achieving over $300K in annual savings through strategic cost reduction initiatives.• Executed a cost-saving upgrade of the Network Voice Topology, transitioning from Primary Rate Interface (PRI) to Session Initiation Protocol (SIP).• Managed third-party cabling and network support vendors, ensuring high-quality service delivery and compliance with contractual obligations.• Created and directed the project plan for a successful RF and infrastructure upgrade across all North American warehouses, utilizing external contractors.• Established an IT Vendor Management Program focused on IT Service Management, emphasizing strategic vendor partner identification, monthly performance metrics, and the creation of a Vendor Scorecard.

Akron, Oh, Us

• Led IT Change Management initiatives in the U.S., overseeing the Change Advisory Board’s review of IT system changes, including SAP, while directing the configuration and installation of ServiceNow and training Cooper IT staff.• Spearheaded the transition of in-house IT support to offshore resources with HCL, enhancing the Root Cause Analysis (RCA) process and facilitating meetings for continuous improvement.• Established metrics, vision, and roadmap for the IT team, managed IT Internal Controls for audit compliance, and conducted a Disaster Recovery gap analysis for North American operations.

Akron, Oh, Us

• Managed a cross-functional team of 20+ people, including network, desktop, and plant IT technicians, both internal and external employees.• Administered a $2M annual budget for network and PC equipment in the U.S. and provided global consultation, enhancing lifecycle management with Dell Financial.• Achieved a 50% reduction in open Help Desk tickets within three months through process improvements and led the integration of BitLocker on all company PCs.

Akron, Oh, Us

• IT lead on the first Original Equipment Manufacturer project with Ford Motor Company (Project won company Chairman’s Award)• Ford CMMS3 and MP&L/Delivery Rating Training• Project lead on a legacy plant floor system integration with SAP

Akron, Oh, Us

• Took initiative to learn Microsoft SQL Server administration which was a neglected platform• Microsoft SQL Server was then accepted and chosen as platform for SAP instance• Improved Oracle and Microsoft SQL Server licensing true up process

Akron, Oh, Us

• Key contributor in the development and implementation of a lean manufacturing through advanced technology plant floor system (Project won company Chairman’s Award)• Member of cross department development team for implementation of a new company wide inventory management system (Project won company Chairman’s Award)

Master Of Business Administration (Mba), Organizational Leadership

Bachelor Of Science In Business Administration, Management Information Systems