Nicholas Seider Email & Phone Number

Ramsey, New Jersey, United States

Summit, New Jersey, United States

Streamline process of leasing and buying new and secondhand Volkswagen vehicles. Develop strong rapport with clients and confirm customer satisfaction throughout sales procedure and afterward. Supervise new car stockpile, such as placing order for all new cars from production plant and completing retailer transactions to guarantee optimum amount of inventory of new cars for sale.Maintained track of 300 new cars, available at moment to avoid any dysfunctionality and keep inventory updated.Coordinated with sales team to boost sales YoY and consistently acquired top five dealerships in Northeast Region as well as top ten in the nation.

Montvale, Nj

Strengthened communication with local field team and dealership to address consumer complaints, resolve altercations, and present explicit impression of organization. Upheld department's exertions to mentor and train new agents for improving employee skills and productivity.Campaigned for interests of clients to resolve enquires with vehicles and maintain loyalty to Mercedes-Benz brand.Negotiated, allocated, and monitored sales and service benevolence budget in accordance with departmental rules to enhance client retention and guarantee satisfaction.Contributed to upholding company as top-selling brand in country

Montvale, Nj

Assisted settlements for conflicts and disagreements between clients and retailers. Counseled consumers nationally with concerns about characteristics and specifications of vehicles. Functioned extended hours during times of heightened call volume; and supervised new agents.

Montvale, Nj

Exhibited strong communication skills to render satisfying experiences for escalated clients encountered malfunctions by side of road to portray positive image of Mercedes-Benz. Reinforced department by dedicating extra time and training inexperienced agents. Coordinated efforts with technicians and vendors to attain client satisfaction.

Fair Lawn, Nj

Developed and represented proposals for leasing and acquiring new and refurbished Volkswagen cars. Facilitated inventory manager with new vehicle management, logistics, and dealership transaction to ensure seamless operations of inventory. Established productive relationships with clients and assured exceptional client experience during as well as after sales.