Nick Seta Email and Phone Number

As a Service Assurance Operations Supervisor for Verizon in New England, I lead a team of technical professionals overseeing the region's transport network. My tenure saw the successful implementation of the Automated Provisioning systems, leveraging a deep understanding of the telecommunications network and automation theories.Transitioning to the role of Central Office Supervisor, I managed a dedicated team of technicians in Maine, focusing on daily load management and operational efficiency. My responsibilities expanded to providing staff support in both the Central Office and Operations domains, where I authored technical documentation tailored to the company's needs, aiding in the installation, testing, and maintenance of new transport equipment.Currently, as a key figure in the Global Network Operations & Technology team, I troubleshoot intricate issues, ensuring the delivery of reliable and consistent automation processes. I lead four distinct systems teams as a Product Owner, overseeing more than 30 developers and system architects. Together, we've pioneered innovative strategies for cost and time savings, developing several systems from the ground up that are now widely considered critical to the business. My leadership spans the entire development lifecycle, fostering robust business consensus and relationships. Additionally, I serve as a Subject Matter Expert on a comprehensive range of Cisco and Ciena Transport equipment.

Responsible for ensuring that aircraft and their equipment function safely and reliably. They perform maintenance, repairs, and inspections required by regulatory authorities, and ensure that these tasks are completed in a timely manner.

Computer Display Maintenance Technician responsible for ensuring the optimal functionality and reliability of computer displays and associated systems on board the AWACS aircraft. This role requires a deep understanding of computer display technologies, as well as the unique operational environment of the AWACS platform.