Nick Sheehan Email & Phone Number

Mclean, Va, Us

• Creating the best loyalty platform in the industry.

Mclean, Va, Us

• Enabled underwriters to originate commercial loans faster by leading the delivery and system migration of a custom built cloud-based commercial underwriting platform.• This system reduced the overall time required by underwriters to complete the credit action by 50%.• De-risked the migration of 2,000 users from the legacy vendor underwriting platform by managing the migration iteratively in five segments.• Led the strategy and development of product intent for the platform, coordinating the backlogs of 15 development teams via SAFe agile framework with a team of 100 software engineers and 15 Product Managers.

Mclean, Va, Us

• Improved customer experience for internal and external lending customers by managing the portfolio of loan servicing software through a scaled agile framework (SAFe). I was accountable for the product vision, strategy, objectives and key results (OKRs) and delivery for the software portfolio with six cross-functional software development teams leading 50 people.• Created the first digital lending experience for customers to interact with their loan products by delivering informational and transactional digital capabilities via a web experience. Our pilot showcased bank level gaps that sparked a reorganization around customers instead of products.• Enabled real-time loan data availability to 5000+ consumers for high value business use cases via APIs. My team won a Circle of Excellence award for real-time liquidity reporting to the board of directors during COVID (only 3% of associates ever win this award).• Reduced customer facing loan statement error rates by adding the ability to conduct end-to-end reconciliation, monitoring, and release management capabilities for our loan statement platform.

Brentford, Middlesex, Gb

• Enabled the company (four major businesses) to build software products faster by launching a portfolio of tools for software developers. We shared these tools with our customers through a digital marketplace representing five product lines: API Management, Cloud Services, RPA, Search, and UI Frameworks.• Stood up product management function for global technology organization from scratch. This included creating a strategy, OKRs and product operating model to support delivery of the product vision and portfolio.• Created and managed end to end software development lifecycle including strategy, discovery, agile development, deployment, measurement, and iteration.• Facilitated lean product discovery by integrating design into an agile working model.

London, Gb

• Delivered a financial crimes platform resulting in additional sales and a increases sales pipeline through influencing the program to reduce the portfolio of products from four to two.• Reduced human effort of conducting AML audits by reducing false positives and streamlined KYC workflow.• Enabled three internal and one external groups to stand up a product organization from scratch in 30-90 days depending on size. Created and implemented a repeatable dual track product management operating model that allowed groups to rapidly stand up a new organization to build software assets.• Trained 30+ associates to become product managers and placed ten in product roles. I developed a product training program including an 8 week internal curriculum with one external training.

London, Gb

• Created a mobile first, digital health and life insurance product for global insurance clients. The product offered insurance customers discounts on their policies and rewards for healthy activities in exchange for their health data from digital wearable devices.• Delivered an MVP mobile application including a “health score” algorithm through managing a global cross functional team including three engineering sprint teams plus other functions across six time zones and five countries.

Mclean, Va, Us

• Achieved industry standard customer adoption within six months of launching the company’s first mobile commercial banking application for external customers. The application was called Intellix Mobile and was created for financial executives managing treasury functions on the go. It included multi factor authentication, payment approval, information reporting, and ability to search for transactions using natural language.• The application won a Celent Model Bank award in the Innovation sector for the natural language search capability.• Reduced time to market for mobile web analytics requests from the commercial bank by 66%. This was achieved by standing up a self-service model opposed to using the centralized analytics team.• Awarded ACE award for being a top 50 exceptional associate out of 2000+ for the commercial bank.

Mclean, Va, Us

• Delivered measurement of Key Performance Indicators including adding the company’s first mobile A/B test for four consumer facing platforms by collaborating with senior leadership to define analytics strategy and implement 1000+ analytics tags.• Certified three consumer facing mobile applications for ADA compliance by partnering with internal risk and external auditors• Enabled 2mm+ customers to view mobile web property in Spanish. I owned all client-side aspects of the project including managing the relationship with our vendor who did the translation.• Implement first push notifications for iOS mobile banking credit card platform

Mclean, Va, Us

• Graduated from a two-year career accelerator to foster the next generation of leading technology talent, the Technology Development Program provides the framework to develop world-class technical skills and gain a comprehensive understanding of technology.• Participated in three rotations in the following roles: Analytics Analyst and Developer, Commercial Bank Data Warehouse Analyst, Mobile Application Developer

Bachelor Of Science (B.S.), Communication Studies

Bachelor Of Business Administration (B.B.A.), Computer Information Systems