Nick Simpson Email & Phone Number

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Oversee and operationally manage William Hill's two live Broadcast channels, available every day 7:30am to 10pm in our 1.4K strong Retail estate. The role also includes the effective and efficient delivery of related content on our accompanying info text screens providing the latest odds and daily offers/promos with the prime objective to inform, influence and entertain our customers. Every second counts in such a busy and enjoyable working environment. Managing a strong team of dedicated operators whose passion also lie in sports and sports betting and collectively strive daily to provide a high level of performance no matter of whats ahead in the sporting calendar.

Leeds, England, United Kingdom

Deliver content to the Management expectations whilst also having eyes on the customer. Betting text screens and Broadcast channel optimisation of live content with promotional and industry elements. Experience in using a Vision Mixer and live studio set up as well as bespoke applications provided by 3rd parties.

Leeds, England, United Kingdom

The live update of the business Teletext screens (Ceefax, Oracle, C4, Sky & Eurosport) with the important betting opportunities 24 hours a day. Live Horse Racing and Greyhounds a priority plus the major sporting events such as football, golf & rugby or tailoring content on direction of the business.Providing Independent Bookmakers William Hill prices and results to use within their own business.Betting & sporting knowledge crucial for such a role as well as accuracy and timely communications.

Leeds, England, United Kingdom

Taking calls and managing situation presented by customers relating to their betting transactions. Included bet disputes and settlement queries, rule confirmation and explanation, results service and balance enquiries. Role was very demanding and required a patient but assured manner and up to date betting and sporting knowledge was required to help you each day.

Leeds, England, United Kingdom

The receiving and acceptance of wagers over the telephone. Role required a good sports and industry knowledge including all the varied bet types to enable short call times therefore enabling more bets to be placed in the build up to a horse race or major sporting event.In the final year I joined the department Sports Helpdesk where our Retail estate would call in for results, settlement queries and general sports knowledge - very enjoyable during my time there.