Nick Smethurst

Nick Smethurst Email and Phone Number

Retired
Nick Smethurst's Location
Greater Southampton Area, United Kingdom
Nick Smethurst's Contact Details

Nick Smethurst personal email

About Nick Smethurst

A successful operations and customer service manager with extensive logistics experience in the gas and petrochemical industry, working with market leaders including BOC Gases UK Ltd, Calor Gas, SHV and Wincanton Logistics.With a proven and consistent track record of achieving deadlines and adding value to the business through productivity efficiencies, KPIs, budgetary control as well as creating an exemplary safety culture while delivering the highest standard of customer service.

Nick Smethurst's Current Company Details

Retired
Nick Smethurst Work Experience Details
  • Boc Gases (Uk) Ltd
    Transportation Logistics Manager (Bulk South)
    Boc Gases (Uk) Ltd Mar 2020 - Jan 2021
    Southampton, England, United Kingdom
    Transport management |Logistics | transport and legal compliance| Health & Safety management
  • Calor Gas Ltd
    Customer Operations Manager
    Calor Gas Ltd Jun 2002 - Mar 2020
    Leading a team of 40, a fleet of 21 vehicles with overall responsibility for Fawley and Newbury site operations. Managing customer service and distribution teams, responsibility for a vehicle engineering workshop, legal responsibility for all aspects of health, safety and environment within a Comah operation, including transport and quality compliance. Control of a logistical area covering nine counties, serving a customer base of 12,000. Responsibility for all areas of distribution and customer service including account management, credit control, account enquiries and complaint resolution within a CRM system.
  • Calor Gas Ltd
    Site Manager
    Calor Gas Ltd Nov 2000 - Jun 2002
    Southampton, United Kingdom
    Responsible for all elements of distribution, customer and vehicle engineering operations at the Fawley site, as well as legal responsibility for all aspects of health, safety and environment within a Comah operation.Transformed a culture of low morale and poor performance within the depot to one of trust and transparency. Excellent improvements in performance achieved, resulted in reductions in complaints, gas run-outs and KPIs across all operational areas.
  • Calor Gas Ltd
    Depot And Distribution Manager
    Calor Gas Ltd Jan 1999 - Nov 2000
    West Yorkshire
    After securing a promotion, relocated within the company to West Yorkshire to manage their business transition from Eurogas to Calor as well as managing and developing the operation going forward looking after a team of 20 staff and drivers.
  • Calor Gas Ltd
    Transport And Distribution Supervisor
    Calor Gas Ltd Mar 1990 - Dec 1998
    Southampton, United Kingdom
    The first external person to be employed into the role, I built trust and credibility with a sceptical and challenging team, enabling successful and collaborative working at the Millbrook site. Responsible for all elements of distribution and transport compliance.
  • Wincanton
    Transport Supervisor
    Wincanton Jan 1987 - Nov 1989
    Southampton, United Kingdom
    Responsible for all aspects of general haulage, handling customer orders, vehicle scheduling and driver management.

Nick Smethurst Skills

Change Management Operations Management Project Management Team Management Customer Relationship Management Team Leadership Logistics Management Workplace Safety Supply Chain Management Key Performance Indicators Operational Excellence Performance Management Industrial Safety Safety Management Systems Analytical Skills Crm Supply Chain Operations Quality Management Customer Service Team Building Customer Service Management Staff Development Kpi Reports Complaint Management Site Maintenance Business Analysis Process Safety Oil And Gas Industry Security Management Jd Edwards Cross Functional Team Leadership Stakeholder Management Skilled Multi Tasker Process Safety Management Operational Strategy Nebosh Lpg Distribution Main Controller In Major Emergency Response Oil And Gas Comah Contractor Management Paragon Cross Functional Team Building Site Management Biofuels Contractual Lopa Fuel

Nick Smethurst Education Details

  • Itchen College
    Itchen College
    Law, English Language, English Literature
  • Bitterne Park Comprehensive School
    Bitterne Park Comprehensive School
    Gce (O Levels)

Frequently Asked Questions about Nick Smethurst

What is Nick Smethurst's role at the current company?

Nick Smethurst's current role is Retired.

What is Nick Smethurst's email address?

Nick Smethurst's email address is sm****@****ail.com

What schools did Nick Smethurst attend?

Nick Smethurst attended Itchen College, Bitterne Park Comprehensive School.

What skills is Nick Smethurst known for?

Nick Smethurst has skills like Change Management, Operations Management, Project Management, Team Management, Customer Relationship Management, Team Leadership, Logistics Management, Workplace Safety, Supply Chain Management, Key Performance Indicators, Operational Excellence, Performance Management.

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