Nick Smith Email & Phone Number

Austin, Texas Metropolitan Area

• Manage scope, schedule, budget, quality & risk for several large-scale IT projects at any given time, including implementations and upgrades of various ERP and Data Visualization systems for Supply Chain, CAD/RMS systems for Public Safety, and Financial Planning & Analysis and GIS systems • Regularly brief senior executives and stakeholders; placed in charge of PMO briefings to Chief Information Officer and other executives based on communications expertise and skillset• Supply Chain Analytics project to implement customized Data Visualization dashboards selected as the LCRA PMO’s PMI Project of the Year Award nominee for 2022

Fort Hood, Texas

• Provide comprehensive IT support, troubleshooting various hardware, software, and networking issues in multiple locations; set service standards and establish IT best practices within the enterprise for the entire technical support process; manage user access to various platforms and systems• Responsible for risk management throughout the enterprise; conduct physical and network inspections and assess vulnerabilities; regularly brief commanders regarding status of IT capabilities and equipment• Manage the rollout of new unified collaboration and cloud environments, ensuring operations and critical communications are not interrupted during the migration process

Cuba

• Supervised a team of 7 IT managers and specialists, directly responsible for their performance, safety, and overall well-being; accountable for all IT/communication capabilities within an operational area of strategic-level national security significance; regularly managed stakeholders from different service branches, federal agencies, and NGO’s; managed outside contractors throughout the procurement process, signed off on deliverables• Planned and managed multiple projects involving the construction of new networks and re-engineering of existing communication assets to meet changing international legal and security requirements• With the onset of COVID-19, led multiple projects to ensure continuity of communications in a highly sensitive operational environment; quickly adapted communications capabilities to accommodate collaboration of remote and quarantined personnel in conducting mission-critical tasks

Cuba

• Led a team of 4 IT specialists; responsible for the accountability, maintenance, and secure communication of mission-critical data, encryption and radio systems• Responsible for connectivity and communications capabilities for security forces at multiple locations throughout a deployed environment; planned, launched and managed various IT projects to meet changing mission criteria• Served as the unit’s Public Affairs Representative, responsible for escorting U.S. media personnel, fielding inquiries, and briefing Soldiers on talking points and best practices for media engagement

Washington D.C. Metro Area

• Leveraged writing skills at a full-service communications and marketing agency (approx. 110 employees); worked with various political and non-profit clients to identify content needs and plan release calendars to achieve their objectives• Led brainstorming meetings with the writing team to identify opportunities for new initiatives or fresh approaches to existing campaigns; regularly met with the research team to discuss focus group results & determine optimal messaging strategies• Created content for use in blog posts, email marketing, website pages, speeches and ad scripts; wrote, pitched & placed op-eds with state & national publications

Washington D.C. Metro Area

• Created, wrote and managed relevant and engaging content on multiple web properties • Collaborated with social media team to maximize content reach and engagement, tailoring content to seize on the day’s social media landscape• Drew up concepts on candidates/issues, worked with graphic design and video production teams to produce a variety of creative material• Planned and launched national email marketing and activist engagement campaigns for a universe of over 2.8 million• Wrote press releases for federal legislative developments and organizational announcements• Act as liaison between policy and communications departments to ensure web content and email marketing reflected immediate and long-term legislative objectives

Farmingdale, New York, United States

• Led a team of 6 specialists, assisted in planning & managing IT projects and help desk operations

Washington D.C. Metro Area

• Wrote investigative pieces with a focus on economic policy• Conducted research and fact-checked stories with reporters at 29 state bureaus• Covered events throughout Washington, D.C., including 2016 presidential candidate appearances

Bachelor Of Science (Bs), Broadcast Journalism

Activities and Societies: Army ROTCGlobal Security Studies Minor

Fort Gordon, Ga

Army Signal Corps Officer School: received training in installing, operating & maintaining data services for various networks, applying.