Nick Spence Email & Phone Number

Dallas, Texas, US

Laurel, MD, US

- Created a spreadsheet tool to consolidate all organization data over 4 years serving 450 individuals. Data sources included Eventbrite, Google Forms/Sheets, Facebook, Instagram, and more.- Performed 3 rounds of exploratory data analyses and visualizations to present at board meeting and apply for grant funding. Analyses included total ticket sales, avg.

Milwaukee, WI, US

- Created a dynamic financial budget tool (total of $950k) via Google Sheets including 6 spreadsheets and an executive dashboard. Elements included staff payroll & benefits, program revenue, contributions / grants, administrative expenses, and fundraising expenses.- Dashboard included income KPIs, revenue/expense tracker for monthly and annual.

Tucson, AZ, US

- Created summary data analyses report for 16 categorical variables from 660 Qualtrics responses to present at Board meeting and to include in medical research poster.- Utilized Chat GPT to perform qualitative text code analyses of 10 text questions with 300 responses each. Gathered thematic code groups, most common codes, and direct text evidence for each.

- Gained thick skin and strong communication skills from daily door knocking to obtain roofing leads. Learned to accept rejection and transform bad energy into motivation for the next door.- Knocked 50-75 doors daily and performed on site property inspections for 2-3% of doors.- Responded to countless homeowner objections and practiced guided questioning.

- Created an eCommerce company that sold two home storage products on Amazon totaling $75,000 revenue in 1 year.- Ran 8 pay per click advertising campaigns totaling $12,000 in spend. Performed bid optimization weekly based on KPIs including page impressions, page clicks, ad cost of sale, and product orders.- Gained experience in product research, product.

Richmond, British Columbia, CA

• Rejected the “order taker” mentality. Created a personalized dining experience for each guest party.
• Managed up to five tables at once and maintained accurate course timing for each.
• Resolved customer complaints quickly and escalated when necessary.

• Managed office administration of top tier counseling practice including onboarding new clients (scheduling and registration), coordinating facilities management, and auditing of client and insurance transactions.

Dallas, Texas, US

• Executed two research programs to aid Veterans to increase physical activity and to gain employment. Both results are to be implemented nationwide across multiple VA medical centers.
• Led participant recruitment process to enroll over 200 Veterans: presented study at local institutions, contacted candidates, conducted participant interviews, and obtained informed consent.
• Tracked study progress and data outcomes through multiple Excel databases.
• Served as trained health coach to guide 8 program participants through a 3-month behavior change therapy session aimed to increase physical functioning and decrease depression.
• Served as vocational rehabilitation counselor (VRC) to guide 20 participants through job readiness course and seek gainful employment—developed resumes, conducted mock interviews, etc.

Atlanta, GA, US

Executed Chick-Fil-A’s brand to deliver excellent customer service by treating each guest with kindness, fulfilling orders quickly and accurately, and resolving customer complaints professionally.

I assisted physicians and nurses (both in clinical and hospital setting) with medical health record and billing/coding documentation.

Refereed competitive youth soccer matches. Managed complaints during match among athletes, coaches, and parents.

Irving, TX, US

• Completed 100 calls per week with university Alumni about donation opportunities.
• Built quick rapport and overcame fear of requesting financial support and of frequent rejection.

Bootcamp - Data Analytics Essentials, Data Processing And Data Processing Technology/Technician

B.A. Psychology, Psychology