- Created a spreadsheet tool to consolidate all organization data over 4 years serving 450 individuals. Data sources included Eventbrite, Google Forms/Sheets, Facebook, Instagram, and more.- Performed 3 rounds of exploratory data analyses and visualizations to present at board meeting and apply for grant funding. Analyses included total ticket sales, avg ticket sales per person, registration totals by state and age, individuals contacted over 4 year time period, and more.

- Created a dynamic financial budget tool (total of $950k) via Google Sheets including 6 spreadsheets and an executive dashboard. Elements included staff payroll & benefits, program revenue, contributions / grants, administrative expenses, and fundraising expenses.- Dashboard included income KPIs, revenue/expense tracker for monthly and annual differentials, individual program monthly trackers, and expense category breakouts.

- Created summary data analyses report for 16 categorical variables from 660 Qualtrics responses to present at Board meeting and to include in medical research poster.- Utilized Chat GPT to perform qualitative text code analyses of 10 text questions with 300 responses each. Gathered thematic code groups, most common codes, and direct text evidence for each code.

- Gained thick skin and strong communication skills from daily door knocking to obtain roofing leads. Learned to accept rejection and transform bad energy into motivation for the next door.- Knocked 50-75 doors daily and performed on site property inspections for 2-3% of doors.- Responded to countless homeowner objections and practiced guided questioning to assist the client to understand the damages of their property and to initiate the insurance claims process.

- Created an eCommerce company that sold two home storage products on Amazon totaling $75,000 revenue in 1 year.- Ran 8 pay per click advertising campaigns totaling $12,000 in spend. Performed bid optimization weekly based on KPIs including page impressions, page clicks, ad cost of sale, and product orders.- Gained experience in product research, product design, customer persona research, international sourcing, inventory forecasting, logistics, price optimization, and search engine optimization.

• Rejected the “order taker” mentality. Created a personalized dining experience for each guest party.• Managed up to five tables at once and maintained accurate course timing for each.• Resolved customer complaints quickly and escalated when necessary.

• Managed office administration of top tier counseling practice including onboarding new clients (scheduling and registration), coordinating facilities management, and auditing of client and insurance transactions (bills, claims, payments).

• Executed two research programs to aid Veterans to increase physical activity and to gain employment. Both results are to be implemented nationwide across multiple VA medical centers.• Led participant recruitment process to enroll over 200 Veterans: presented study at local institutions, contacted candidates, conducted participant interviews, and obtained informed consent.• Tracked study progress and data outcomes through multiple Excel databases.• Served as trained health coach to guide 8 program participants through a 3-month behavior change therapy session aimed to increase physical functioning and decrease depression.• Served as vocational rehabilitation counselor (VRC) to guide 20 participants through job readiness course and seek gainful employment—developed resumes, conducted mock interviews, etc.

Executed Chick-Fil-A’s brand to deliver excellent customer service by treating each guest with kindness, fulfilling orders quickly and accurately, and resolving customer complaints professionally.

I assisted physicians and nurses (both in clinical and hospital setting) with medical health record and billing/coding documentation.

Refereed competitive youth soccer matches. Managed complaints during match among athletes, coaches, and parents.

• Completed 100 calls per week with university Alumni about donation opportunities.• Built quick rapport and overcame fear of requesting financial support and of frequent rejection.