Nick Raccioppi Email & Phone Number

Palo Alto, California, United States

Sunnyvale, California

San Francisco, California

- Worked directly with our Google Cloud team by helping bridge the gap between Credit Karma’s existing bare metalinfrastructure and the new GCP infrastructure. Also wrote terraform and salt states for our GCP deployment.- Tasked with architecting and deploying a new monitoring infrastructure using Sensu (replacing OpsView), also the firstand only new.

Palo Alto, California

- Create, monitor and scale operations efforts through automation and configuration management- Configuration management of (15,000+) bare-metal production systems via Puppet & Salt within our datacenter- Implementation & Design of monitoring systems ( Sensu Enterprise, Grafana/Graphite, OpsGenie, ThousandEyes, NewRelic, Datadog, SolarWinds NPM, CatchPoint.

San Francisco Bay Area

- Design and implement automation using Chef for orchestration of production and development systems.- Maintain SVN & Build Tools such as Git, Jenkins, Phabricator- Manage Firewall & VPN Access to all prod/non-prod systems- Manage & respond to monitoring system alerts from Nagios, Airbrake, New Relic as well as participate in on-call via PagerDuty.- Solve.

San Francisco Bay Area

- Migrate entire production environment from a managed hosting environment to a new co-location datacenter built from the ground up- Manage all Windows & Linux infrastructure from app to OS, on prod and test, on hardware and cloud- Implement, manage & maintain network infrastructure with emphasis on F5 BigIP Load Balancers and Juniper JunOS network.

Greater Atlanta Area

- Serve as technical liaison for top 25 customer base (1 million+ in revenue)- Support Unix/Linux and Microsoft based systems in a large multi-domain environment.- Perform administration of managed products such as Active Directory, Hosted Exchange (2007 & 2010) with MXLogic, Juniper Firewalls with emphasis on VPNs, Tivoli & Cristie Backups, SQL Server &.

Greater Atlanta Area

- Served as resident expert on the products supported.- Performed administration of Microsoft/IIS based machines in a large multi-domain environment. Serves as liaison and main point of contact for the Product Engineering and Development group(s), providing information regarding server health, product issues and fixes, recommendations and system.

Gainesville, Florida Area

- Configure, deploy, and manage Linux proxy servers to 4 separate branch offices running Squid & DansGuardian for content filter and in-line ClamAV virus scanning and using group policies moved all in-house users onto them- Configure and maintain log file and log analyzers for all Linux proxy traffic and provided management reports showing user traffic.

Plantation, FL

- Plan network capacity- Maintain backups and storage systems- Technical documentation- Network security & management- Manage & troubleshoot in-office Switches / WiFi & VPN- Facilitated and maintained ample inventory of all IT equipment, peripherals, and repair supplies- Maintain vendor relationships and ordering all hardware/software- Datacenter cable.

Plantation, FL

- Analyzed real-time network security IDS alerts received from 1000+ customers’ monitored devices, and take appropriate action real-time based on customers’ security policy- Manage SOC employees & provide training on new products and to new hires- Point of senior escalation for SOC employees and customer issues- Performed ongoing management of Linux-based.

Doral, FL

- Performed administration of Linux and/or Microsoft/IIS based machines in a large multi-domain environment- Provided support on system services such as PLESK, QMail, Apache, DNS and various other services- Monitored system performance on managed servers and took action based on performance issues- Performed preventative maintenance including security.

Fort Lauderdale Area