Nick Stone Email & Phone Number

Urbana, IL, US

Urbana-Champaign Area

St Charles, Missouri, United States

• Oversee three Residence Halls on campus with three-hundred residents
• Manage nine Residential Assistants, one Lead Office Assistant, and nine Office Assistants
• Create engagement through learning objectives focused on health and wellness, diversity, and personaldevelopment
• Oversee program and event planning by Residential Advisor
• Handle minor disciplinary actions for residents and student staff
• Coordinate with Facilities and Housekeeping to ensure proper building condition

St Louis, Missouri, United States

• Assistant Front Desk Manager for 200 key full service luxury hotel
• Manage 10 agents and two supervisors and concierge
• Assist in training Front Desk agents
• Handle payroll and scheduling
• Collaborate with various departments to ensure Guests and VIPs needs are met and exceeded

Greensboro, North Carolina, United States

• Front Office Manager for a 219 key full service hotel and a 104 key extended stay hotel
• Manage roughly twenty associates including Front Desk Clerks, Night Auditors, Shuttle Drivers, and Security
• Responsible for addressing guest feedback and concern through in person, and through Medallia (S.A.L.T) and Hilton Guest Assistance
• Assign and coordinate guest rooms and group blocks including flight crews and corporate groups
• Crossed trained in Food & Beverage as well as Housekeeping
• Responsible for hiring, onboarding, and training all Front Desk staff members.

As a Night Auditor I am the Manager on Duty from 11:00pm-7:00am for a full service 296 room hotel. As an overnight manager it is my responsibility to handle any issues that arise from check in, billing, and any additional guest concerns. I am crossed trained in Food and Beverage as well

Greater St. Louis Area

As a Transactions Coordinator for the Edward Jones Account I'm handle on average 80 Lease Renewals throughout the Central United States. It is my responsibility to negotiate the best possible renewal rate between Edward Jones and the local landlord.

Greater St. Louis Area

As a Facilities Coordinator on the Edward Jones Account, I managed 1,218 total projects. These projects ranged minor interior repairs, to capital improvement and office refreshes. I strive to provide my Clients (Branch Offices) the best service possible especially during challenging times such as interruption of business. I worked one on one with over 800.

Saint Charles, Missouri

Saint Charles, Missouri

Greater St. Louis Area

As a Social Media Intern for the Greater Saint Louis Council, I worked with our Director of communications to facilitate website updates, post to various social media accounts, and to publish a biweekly newsletter.

Farmington Missouri

As The Camp Business Manager I oversaw the Camp Office, finances and requisitions I, worked with our leadership team to oversee a staff of 60 individuals ranging from dining service, to Enrichment programs to activities. It was my goal to provide a smooth and fantastic experience to all of our guest from the age of 11 all the way up to 102!