Nick Surhoff Email & Phone Number

• Design and create individual shelf descriptions for showcased and spotlighted wines • Work closely with onsite wine connoisseur to upsell customers based on price range, region, and flavor components of wine • Build and maintain strong customer base by providing personalized customer service and guidance • Assist management in creating merchandise displays, conduct routine inventory and process transactions • Facilitate the scheduling and preparation of wine tasting tables for outside vendors and wineries

• Led a team of 4 employees promoting brand awareness through social media websites (Facebook, Twitter, YouTube) and various marketing strategies utilizing onsite event photography• Booked rooms, organized, and set up events for large parties (Weddings, Sales Meetings, etc.)• lead and collaborated with co-workers to ensure the best service was provided to guests at the highest standards