Help Desk Support Technician,
Medical Equipment Manufacturing
Karaj, Alborz Province, Iran
- Maintained Optimal Hardware and Software: Repaired computers, replaced faulty hardware, and updated software to ensure smooth operation and prevent downtime for critical equipment.
- Network Specialist: Verified and optimized internet connectivity speed, ensuring efficient data transfer throughout the manufacturing facility.
- Design Software Specialist: Installed and configured industry-standard design software (AutoCAD, Revit, Solidworks) for engineering teams, facilitating efficient product development.
- Data Backup and Security: Conducted regular backups of software applications and crucial accounting data, safeguarding critical information.
- Remote IT Support Specialist: Troubleshooted and repaired systems remotely, minimizing disruptions and maintaining essential IT services.
- Security and Surveillance: Ensured proper functioning of security cameras and DVR systems, including data backups when necessary.