• Automated Inspection & Quality Improvement: Created and validated inspection programs using Gerber and placement data, leading to improved defect detection and consistent product quality.• Enhanced Manufacturing Efficiency: Developed a preventive maintenance program that minimized equipment downtime and optimized production line performance.• Technical Expertise & Knowledge Sharing: Demonstrated exceptional knowledge in part recognition, polarity identification, and component accuracy, effectively training and mentoring new programmers.• Problem-Solving & Collaboration: Collaborated on resolving manufacturing issues, contributing to a streamlined production process.• Meeting Deadlines & Quality Standards: Managed and programmed two production lines, consistently achieving deadlines while maintaining high quality standards.• First Article Inspection (FAI) Specialist: Conducted weekly FAIs to ensure products met all specifications and regulatory requirements.

• Streamlined IT Support for Cashing Stores: Successfully installed and configured Windows, essential software (Moneygram, Tier 3, CE2000, BDE), and various cashing store applications, ensuring smooth operations.• Enhanced Store Efficiency: Set up critical hardware like check scanners, receipt printers, money order devices, and network infrastructure, minimizing downtime and improving operational efficiency.• Expert Troubleshooting: Provided efficient technical support to stores remotely, via phone, and on-site, resolving software and hardware issues to maintain optimal store functionality.• Network Infrastructure Specialist: Installed and configured robust network connections for computers and devices, ensuring seamless data flow throughout the store network.• Well-Rounded Cash Handling Expertise: Gained in-depth knowledge of store operations through hands-on teller experience, contributing to a well-rounded skillset.• Improved Communication and Documentation: Maintained clear and concise daily reports on the designated portal, fostering effective communication and problem-solving.

• Software Installation Specialist: Installed and configured industry-standard software (ArcGIS, SPSS, SAS, Shazam) for academic use, ensuring smooth research and data analysis workflows.• Hardware Troubleshooting and Repair: Diagnosed and resolved technical issues with laptops (Asus, Dell, HP, Acer) and desktops, including hardware replacements (CPU, RAM) and BIOS upgrades, minimizing downtime for faculty and students.• Technical Support Specialist: Provided comprehensive IT support, including remote access troubleshooting, software installation/updates, printer/scanner setup and repairs, and video projector adjustments, fostering a productive learning environment.• Effective Communicator: Answered technical questions from customers (faculty, students) clearly and efficiently, resolving their issues promptly.• Knowledge Sharing: Conducted training courses on basic software applications like Word and PowerPoint, empowering students with essential digital literacy skills.

• Maintained Optimal Hardware and Software: Repaired computers, replaced faulty hardware, and updated software to ensure smooth operation and prevent downtime for critical equipment.• Network Specialist: Verified and optimized internet connectivity speed, ensuring efficient data transfer throughout the manufacturing facility.• Design Software Specialist: Installed and configured industry-standard design software (AutoCAD, Revit, Solidworks) for engineering teams, facilitating efficient product development.• Data Backup and Security: Conducted regular backups of software applications and crucial accounting data, safeguarding critical information.• Remote IT Support Specialist: Troubleshooted and repaired systems remotely, minimizing disruptions and maintaining essential IT services.• Security and Surveillance: Ensured proper functioning of security cameras and DVR systems, including data backups when necessary.• Technical Support Specialist: Provided comprehensive IT support, addressing issues with printers and scanners, video projectors, and other equipment, contributing to a productive work environment.

• Ensured Data Integrity: Performed regular backups of critical software and accounting data, safeguarding sensitive information and enabling business continuity.• Maintained Point-of-Sale Systems: Upheld functionality of cash register machines to guarantee smooth customer checkout experiences and minimize store disruptions.• Secured Store Environment: Verified proper operation of security cameras and DVR systems, including data backups when necessary.• Hardware and Software Support Specialist: Provided comprehensive IT support for peripherals like printers, scanners, and PCs. This included repairs, software installations/updates, and system administration tasks, contributing to a functional and efficient store operation.• Remote IT Troubleshooter: Troubleshooted and repaired systems remotely, minimizing disruptions and ensuring efficient technical support within the store network.