The Legal Services Society is a non-profit organization that provides legal information, advice, and representation services to people with low incomes. Many of LSS’s services are available to all British Columbians as well. · Partner with business leaders to understand their respective business unit goals · Lead the evaluation, implementation and support of technology solution within the organization· Configure and maintain operation of network hardware and software · Project management/coordination of technical projects · Forecast resources (budget, assets and/or personnel) for projects as required for IT operations · Drive technology learning and usage within the department · Responsible for maintenance of all procedures and processes within organization· Develop means to capture and analyze data based on developing metrics for support · Develop and maintain a Disaster Recovery Plan· Establish and maintain working relationships with key vendors· Recruit, hire, coach and grow employees · Set individual and team goals and objectives

MDA's business is focused on markets and customers with strong repeat business potential, primarily in the Communications sector and the Surveillance and Intelligence sector. In addition, the Company conducts a significant amount of advanced technology development. · Develop and maintain Disaster Recovery Plan.· Coordinate the development and implementation of plans, processes and procedures to ensure the IT services supporting critical business functions can resume within a predefined time frame in event of a disaster with the minimal loss of data and impact to the business.· Document and formulate the end to end technology recovery plans with IT teams, i.e. infrastructure, network, application and security.· Develop overall testing strategy and objectives; support test exercises, including scope, required technical and business resources.· Orchestrate the execution of a disaster recovery or business recovery plan when an IT or business disruption occurs.· Schedule, plan and coordinate test exercises to ensure compliance with defined policies and procedures. Report results from the validation exercises, and identify opportunities for continuous improvements.· Implement and configure VMware Site Recovery Manager 5.8 application · Manage EMC RecoverPoint replication volumes between VNX 5800 and NS480 Storage Area Networks· Manage VMware vCenter environments at Richmond and Brampton sites· Coordinate Symantec NetBackup Appliance and Tape recoveries· Administer and maintain Active Directory and Windows 2008 R2 and Windows 2012 R2 server infrastructure

• Managed and Supported network infrastructure comprised of these products:+ Microsoft Exchange 2007 - supporting more than 60 users+ Windows Server 2000/2003/2008 - more than 25 production and 15 development servers+ SQL Server 2000/2005/2012 - administered 30+ production and deveopment databases+ Atlassian Confluence and JIRA - supported internal Wiki and troubleshooting ticketing system+ SAN - HP Lefthand P4300 - administered 5 node cluster and a VSA appliance totaling 18TB+ VMware vCenter 5.1 and ESX 4.1 hosts - 8 hosts in two environments managed by two vCenters+ Xerox DocuShare 6.6.1 - Document management system+ Qlikview BI + Avaya VOIP phone system + HP System Insight Manager + Great Plains 2013 + OpenText eDOCS and Collaboration+ Remote Desktop Server + iMIS 15 ERP + DNS, DHCP, FTP, IIS 6/7/7.5+ File and Printer servers + Blackberry Enterprise Server 5.0 + TrendMicro OfficeScan 10.6 Antivirus Server• Work with external vendors to negotiate cost, business and contractual terms and conditions • Responsible for the recruiting, management and career development of IT staff • Negotiate licensing and support renewal agreements with software vendors• Integrate third party applications with iMIS member management systemMajor Projects Completed:• Procured and commissioned 18TB Storage Area Network based on HP Lefthand P4300• 100% Virtualized environment based on VMware vSphere Suite of products• Designed and commissioned a new state of the art server room• Implemented image based backup strategy based on Acronis TrueImage software• Built and commissioned Disaster Recovery site in Kelowna, BC, utilizing VMware’s SRM• Retired Symantec AV and deployed TrendMicro OfficeScan 10.6 office-wide• Retired old SonicWall TZ170 and deployed two SonicWall 250M• Establishing secure tunnel between Burnaby and Kelowna sites over Shaw VPLS connection.

- Managed WSS 2.0 to WSS 3.0 sites migration project for Knowledge department- Documented and designed custom Task list approval and resolution specification- ASP.NET Smart Part creation and deployment- Master pages creation and customization- Web Part programming and deployment (Visual Studio 2005 and C#)- Custom workflow creation and deployment (SharePoint Designer 2007)- Source control integration and web part debug experience (VSS 2005 and STSDEV)- VM Ware ESX 3.0.2 administration- Microsoft Office SharePoint Server 2007 solution deployment and integration- User guides creation and training- Custom web application solution developer based on SharePoint 3.0 technology