Nick Trujillo Email and Phone Number

As a Lead Client Transformation Manager, my role was to engage with Solution Engineers, Architects, Service Delivery Teams, Product Managers, Account Directors, and potential customers to identify and mitigate service and support gaps along the sales journey. With a laser focus on customer expectations, I was accountable for providing thought leadership and facilitating the collaboration of resources to define, document and align the holistic service wrapper for the customer solution.As… Show more As a Lead Client Transformation Manager, my role was to engage with Solution Engineers, Architects, Service Delivery Teams, Product Managers, Account Directors, and potential customers to identify and mitigate service and support gaps along the sales journey. With a laser focus on customer expectations, I was accountable for providing thought leadership and facilitating the collaboration of resources to define, document and align the holistic service wrapper for the customer solution.As a growing and developing team, I was given additional responsibilities in establishing the operating procedures and processes of the individual contributors. My contributions were a crucial part in the creation of the team's intake process, reporting structures, and templating of standard workflows. Show less

Bought store

Promotion, Job relocation