Experienced shop foreman/manager with 25+ years experience in the automotive industry. Proficient in problem solving complex automotive diagnostics and repairs. Consistent ability to motivate and inspire technicians to increase productivity and deliver the highest quality of work. Dispatch repair orders to maximize efficiency and minimize unapplied time. Assist technicians and service advisors in developing their skills through training and mentoring. Direct daily contact with customers, resulting in increased sales as well as continued customer growth and retention.