Led a small dedicated team delivering strategic analysis and advice and strategic coordination services to the department.

Proactively identified and resolved complex problems, developed strategic responses to issues, coordinated high-quality whole of department advice and supported capacity uplift by coaching staff on cabinet briefing products.

The Department of the Environment designs and implements policies and programs to protect and conserve Australia's natural, cultural and built heritage. I have developed a range of skills and capabilities in helping the department deliver environmental initiatives. My key achievements include: - Supported Australia's Engagement with the Organisation of Economic Cooperation and Development's (OECD) Environment program through producing accurate and succinct briefing material for two high level meetings in Paris- Developed the Department's OECD engagement strategy through drafting written material and managing engagement with internal and external stakeholders - Contributed to the Australian Government’s Portfolio Audit (of compliance burden) through developing training material, delivering a presentation, and providing support to a number of teams involved in the audit- Provided advice on the economic and regulatory implications of a range of work undertaken by policy and program teams

I performed a number of roles and responsibilities as a Senior Assessor at the ANZ including:- As acting Team Manager, I developed weekly and monthly team plans, collaborated with other team managers in managing credit assessment resources, resolved urgent requests and escalations, and recruited a new staff member- Trained and supervised a new group of employees in credit assessment tasks which resulted in the clearance of a significant backlog of work- Initiated and Implemented process improvements, and provided expert advice on a project that resulted in a more effective and efficient on-line credit assessment process - Effective stakeholder management skills demonstrated through applying detailed analysis, diplomacy and clear communication skills in resolving issues raised by key stakeholders (such as Channel Managers, Sales, Credit Risk, Compliance and Assessment staff.- Proven ability to make business credit decisions based on detailed analysis of qualitative and quantitative data

I developed some key analytical and team working skills whilst working as a mortgage underwriter in one of the biggest banks in the United Kingdom, for example I:- Produced high quality work through consistent and accurate assessment of mortgage applications based on underwriting policy. - Applied policy accurately to different lending scenarios in a fast changing policy landscape- Demonstrated strong communication and team-working skills through liaising with senior assessors and sales representative in explaining complex policy and procedures.- Demonstrated initiative and time management skills by taking responsibility of urgent cases and resolving within a tight time frame