Nick Warner Email & Phone Number

. Recognised for delivering consistently exceptional written communication to external stakeholders at all levels, including high profile.• Maintains effective working relationships with industry regulators, responding to complex enquiries and case submissions.• Respond to correspondence on behalf of CEO & director level (C-Suite roles) to high profile and highly sensitive external stakeholders.• Supports with the management of external communications for large capital projects.• Manages escalated operational and billing complaints.

Durham, England, United Kingdom

• Achieved regional recognition for customer service.• Case managed customers affected by flooding.

Durham, England, United Kingdom

• Delivered outstanding customer service to both household & commercial customers ensuring that key performance indicators were consistently achieved.

Tyne & Wear, England, United Kingdom

• Delivered an added-value relationship-managed service to high net-worth customers. Working knowledge of money laundering legislation and procedures.

London, England, United Kingdom

• Coached, motivated and performance-managed teams during periods of unprecedented change.• Maintained security of branch personnel, customers and premises.

City Of London, England, United Kingdom

Various roles within central London branches, including arranging consumer lending, foreign exchange, working knowledge of taking security for secured lending.