- IT management and support across 42 countries, 250+ annual events, and 400 employees for a company with $100M+ revenue using MDM tools (ConnectWise Automate, Jamf)- Generated $1M+ of annual savings in first year of employment.- Conducted Spartan's first risk assessment and remediation using NIST.- Implemented protection tools such as endpoint, NGFW, network monitoring, BYOD policies (information segmenting), IAM, and employee training.- Responded personally to security events such as API token leaks, potential data leaks, and network threats.- Functional understanding of CRM capabilities including integrations with enterprise systems- Co-implemented network redundancy, ISP failover, and server backups. - Maintenance of a Microsoft stack running in a hybrid cloud using VMWare, AWS, and GCP.- Managed and participated in a 24/7 team of helpdesk support for all regions using ITIL. Achieved a 30 minute first response time and 2 hour resolution time.- Created IT and security documentation including: WISP, Change Management Plan, Risk Assessment Plan, Acceptable Use Policy, Remote Access Policy, etc.- Managed vendor deployments with Apple, CDW, Autodesk, Adobe, Microsoft, VMWare and Google to conduct $2M+ dollars of purchasing a year.- Completed successful cyber-security audit for financial and healthcare sponsorship deals using NIST and ISO 27001.- GSuite subject matter expert - alpha programs and implementation.- Management of various SaaS products - Office 365, Adobe, Slack, etc.- Completed extensive Headquarters remodel deploying HPE switches, Dell EMC servers, SAN, telephony, Ruckus WAPs, access control and conference hardware.- Engineer on acquisitions: sorted, merged, and transferred technical assets.- Secured and maintained diverse environment of Mac and Windows desktops, laptops, Androids, iPhones, iPads, Kindle Fires, and Chromebooks.

- Content generation for clients across all business sectors- Development on complex wordpress installations- Experience with HTML, CSS, Java and Javascript- SEO, digital marketing, and reporting for clients