- Successfully rolled out a new POS system to 100+ unit chain on an expedited timeline. - Created a new backend menu database optimized for operational and reporting efficiency.-Oversaw all day to day support and training for 125+ units and 2000 end users. - Interfaced with clients executive leadership team to implement a long term technology roadmap.

- Manage the roll out of new systems to improve operational efficiencies across the franchise system. Implemented an upgraded POS system (Qu 3.5) across 20+ restaurant locations.- Supports franchisees with menu and configuration changes regarding their POS system.- Sourced the loyalty program provider and assisted in the launch of a new rewards app for The Simple Greek brand with nearly 10% guest conversion in the first 30 days.- Create and manage the web development on both the public facing website (Wordpress) and the internal franchise portal (Custom ASP.NET Web Application) for The Simple Greek.

- Develop and maintain websites and web applications for individual clients ranging from restaurants, gyms, and 501(C)(3) Organizations.- Provide IT services for clients including network administration, security updates and asset management.- Assist clients in compiling and visualizing the analytics of their digital efforts.

- Updated and maintained systems for multiple concepts owned by the holding company.- Managed security and maintenance of cloud resources including email, databases and storage shares.- Vetted and managed vendors needed to complete various project scopes.