As Hardscapes Manager my responsibilities are to maintain proper stocking levels by making sure that orders for stock merchandise and ordered merchandise are placed in a timely manner. I am in charge of logistics and making sure that deliveries go out efficiently in order to keep customers happy and working. Wearing many hats, I am also the frontline of inside sales as customers call and come into the office. Doing all of this I am to call upon customers to ensure that their needs are being met and I occasionally make a jobsite visit to make sure my level of customer service does not drop.

As the Store Manager for Dollar General #3828 in Trussville, AL, during the day to day operations I was in charge of all aspects of business within a retail establishment. This would include the ordering of supplies and product to make sure the store is customer ready at all times. I was in charge of making a schedule based upon the hours given to me by my District and Regional Managers. I was to make sure that the daily receiving of vendors and the weekly receiving of the distribution center truck were done and received on the handheld to make sure inventory levels were maintained and proper freight flow was handled. I ensured that all sales and cashier paperwork were filed properly on a daily basis and that those files were kept and held for the period of time that the company set with its S.O.P. I was to make sure that counts were corrected and out of stocks were handled on a weekly basis. I was responsible for proper following of opening and closing procedures, and that they were being executed correctly at all times. I made sure that the safe and the monies for the cash drawers were maintained and that there was an adequate amount of change for the store to function at peak efficiency. I managed six employees and wrote their annual evaluations when it was time.

Assistant Managers at Wal-Mart basically run the entire store. As an Assistant Manager for Wal-Mart I learned all aspects of operating a Wal-Mart Supercenter. I was over several departments in the store at one time and was in charge of making out schedules for forty to fifty people on any given week. I was to make sure the daily operations of departments were handled and properly delegated to the Department Heads the notes for the day handed down from the Store Manager. I worked six months as the Overnight Manager and was to make sure the freight received was properly stocked on the shelves and the associates were meeting their time frames for their assignments on any given night. I was to make sure that the Task Management System was kept up every hour and that the times were inputted properly. As a Night Manager I was to have the right person in the right place to make sure the freight was stocked efficiently, and to make sure the cash office was getting all the monies right for the next day business operations. As an Assistant Manager on any given day I was to do the Temps in the fresh food areas and verify deposits are ready for pickup and accurate.

As an Outside Salesman for Alabama Brick, I was to create new relationships for Alabama Brick on the Hardscape side of the constructions industry. This included bringing existing relationships to Alabama Brick and creating new ones within the industry. I was laid off in February 2009 due to economical set backs within the industry.

As an Outside Salesman for Pike Family Nursery I was responsible for products that included Natural Stone and Concrete Paving and Retaining Wall Products. Here I gained knowledge of the contractors that are within the Birmingham market and have maintained relationships with them over the past few years. My main responsibility was to be a go to in the Hardscapes Industry for product knowledge and to also sell to contractors, both maintaining and creating relationships for Pike Nursery. Pike Nursery closed in March of 2008 and I was laid off.

As an outside sales rep for Sand-Stone I had a the territory of West Georgia and East Alabama. I traveled to and from jobsites and met with contractors concerning their needs for concrete materials and natural stone. I gained knowledge of the brick industry and stone veneer also.

As a Distributor Service Rep for Pavestone's CDC customers I was responsible for making sure our distributors had what they needed to keep their customers informed. I delivered literature and displays to various distributors and also spoke with contractors concerning the Concrete Paver and Retaining Wall industry when they had questions. I was ICPI and NCMA certified while working with Pavestone and used that knowledge to inform those around me about best practices within the industry.

As Receiving Manager for The Home Depot, I learned about UPS and FED EX shipping and receiving and how to properly handle this deliveries. I also learned about proper receiving of LTL Carriers and Flatbed Deliveries. I was responsible for keeping Daily, Weekly, and Monthly files up-to-date and current for inventory purposes. I managed from 6-10 associates at a time and also worked nightshift on occasion. I was over the RTV merchandise and was to manage it effectively and efficiently in order to keep our RTV dollar amount at a minimum.

As an employee for CarMax I worked mainly behind the scenes in operations and purchasing. I started my CarMax career as an Inventory associate where I quickly gained knowledge of the automotive industry and the way that CarMax prepared their vehicles for the sales lot. I moved from Inventory into the Purchasing Department where I learned how to identify different flaws and aspects of a wrecked vehicles, and how to properly determine the value of a used vehicle. During my time at CarMax I learned about the operations side of the Automotive industry and still to this day am thankful that I have this knowledge going forward.