Nick Wright Email & Phone Number

Melbourne, Victoria, Australia

Pentify Insights is a data and analytics specialist, dedicated to cultivating enduring and reliable partnerships with clients. Our aim is to empower partners to achieve their data and analytics objectives effectively and sustainably. Recognising the individuality of each business, we reject one-size-fits-all solutions. Instead, we embrace innovative approaches to address the unique challenges posed by modern complexities.Our competitive edge stems from a holistic blend of personalised attention, practical experience, industry expertise, and a comprehensive data strategy framework.Our services encompass:Data Management: We craft and implement data governance models, automate reporting processes, enhance data lifecycle resources, and manage all aspects of data operations, from capture to cloud-based storage and insights generation.Data Insights: Acting as your data and analysis arm, we educate teams, deliver rapid market insights, establish crucial metrics, and design user-friendly reports and dashboards.Data Advisory: Our advisory services involve co-creating data strategies and future roadmaps, assessing current data models, conducting gap analyses, supporting tactical and strategic initiatives, offering interim Chief Data Officer (CDO) services, conducting enterprise-wide data literacy workshops, and evaluating AI/ML readiness.In essence, Pentify Insights is your partner in navigating the complexities of data and analytics, offering tailored solutions to drive sustainable success.

Melbourne, Victoria, Australia

As Transformation Manager, I managed the PMO of an organisation-wide transformation program encompassing 250+ initiatives across 9 workstreams. In this role, I acted as the super user for the Program Management Solution, ensuring accurate tracking and data entry. My responsibilities included close collaboration with Workstream leaders and the Group Leadership Team to monitor and report on progress through detailed data analysis and reporting.I conducted all weekly meetings for the Transformation Office with Workstream leaders, where data-driven insights were a key focus. I prepared and facilitated weekly meetings with the Group Leadership Team, providing them with comprehensive data reports and visualisations to support decision-making. I managed the presentation and updates of transformation progress, ensuring accurate and timely data collection, analysis, and reporting.Additionally, I developed material for board presentations, which included in-depth data analysis and performance metrics. I worked closely with data teams to ensure the integrity and accuracy of data, aligning it with business strategy and objectives. My role involved ensuring that data was used effectively to track progress, identify trends, and support strategic decisions, ultimately driving the success of the transformation program.

Melbourne, Victoria, Australia

At Deloitte, I excelled as a Manager in the Operations Transformation team, specializing in Financial Services with a keen focus on harnessing data and analytics to drive insights and efficiencies. A notable project involved spearheading the establishment and implementation of the Process Bionics capability for a major Australian bank's Enterprise Operations division. This encompassed project management, stakeholder engagement up to executive levels, and overseeing a team of 5 resources, where leveraging data and analytics played a pivotal role in informing strategic decisions. The project's success resulted in the creation of a dynamic data pipeline, facilitating the delivery of strategic process enhancements grounded in real-time insights.Across various industries, I've undertaken diverse roles with a comprehensive approach centered around data-driven solutions. Noteworthy achievements include managing key artifacts' development for a government agency's IT transformation, such as the Hypercare model and evaluation framework. Additionally, I served as the Manager for the Target Technology Operating Model development for a top university, where data-driven analysis informed recommendations for optimising technology infrastructure and operations.In other engagements, I led a strategy review of an architecture project for a prominent bank, leveraging data and analytics to identify opportunities for process optimisation. Furthermore, I designed an operating model for an IT system migration, incorporating data-driven insights. Outside of project work, I was a pivotal member of the WILD team, driving initiatives focused on well-being, inclusion, leadership, and diversity, to assess and address organisational needs. Notably, I organised and led R U Okay? Day events and coordinated an event for Reconciliation Week, to foster a supportive and inclusive workplace culture.

Melbourne, Australia

In my role as a delivery lead within a business process excellence team, I led a team of 3-5 analysts in analysing data and leveraging analytics to provide actionable insights, aiding organisations in making informed business decisions. This includes recommending both short-term tactical changes and long-term strategic initiatives, all driven by data-driven analysis.An example of my leadership in this capacity involved conducting analysis for a prominent Australian wholesale telecommunications operator. The organization aimed to minimize technical support callouts (truck rolls) and optimise operational efficiency through a 'get it right first time' approach. Leveraging data and analytics, my team and I identified key areas for improvement, recommended tactical changes, and presented these findings to executive-level leadership and key stakeholders, ultimately gaining their endorsement. Subsequently, our recommendations were implemented, resulting in tangible reductions in technical support callouts.Additionally, I served as the lead Business Analyst in a team tasked with developing a new large-scale schedule and dispatch IT system for a telecom operator. In this high-pressure environment with stringent deadlines, I was responsible for analysing business requirements, identifying opportunities for system enhancement, and maximizing resource utilisation through data-driven insights. Facilitating extensive stakeholder engagement, I conducted workshops with diverse stakeholders, including product owners, solution architects, and software developers, to gather requirements and inform detailed design. Through clear communication and data-driven persuasion, I successfully achieved stakeholder consensus and adhered to project timelines, ensuring the successful delivery of the new IT system.

Melbourne, Australia

In this role, I was tasked with leading the integration and change plan for a new client management system, a self-managed superannuation fund (SMSF) management system and workflow software. This required me to research various software options and present my findings and recommendations to the company director.

- Project managed the review and updating of all of Collection House Ltd Human Resources policies and procedures, so they are up to date with current legislation. - Produced easy to read and understand checklists and flow charts of relevant policies and procedures for staff.- Created training material for an internal advanced coaching course for management.

CGU Insurance is part of IAG Ltd, which had $11.4b in premiums last financial year and 15,000 employees in Asia-Pacific.- Manage, facilitate and evaluate presentations and training sessions in regards to CGU’sunderwriting guidelines and SME products.- Selected as CUDOS Change Champion to implement a new operating system in the business, including training and presenting to colleagues, due to my strong communication and team workskills.- Perform quality management quarterly underwriting audits to ensure underwriting guidelines are met and team members are performing within their authority.- Through my knowledge of managing risks and my strong relationships with brokers, achieved the authority and responsibilities of a Senior Underwriter. - Successfully built strong relationships with intermediaries from around Victoria to help promote the CGU brand and increase their confidence in the CGU SME underwriting business.- Manage and train new staff as well as supervise their progress and performance. - Identify and explore new business, cross sell and up sell opportunities to grow the CGU SME book, leading to the company’s acquisition of several such opportunities.- Work cooperatively with other members of the SME underwriting team and business development managers to provide quality and commendable service to our business partners.- Work efficiently with team members to grow the SME underwriting portfolio and build strong relationships with our business partners.- Research and analyse opportunities leading to the avoidance of risk for the company as well as growing and retaining the underwriting portfolio for CGU. - Provide feedback and coaching to underwriters and assistant underwriters to enable them to learn new risks and the best way to underwrite them, leading to an increase in the performance of their duties.- Selected as WMC Champion to introduce and train colleagues on new work allocation software.

Melbourne, Australia

- Managed the Self-Managed Super Fund (SMSF) area from 2006 to 2012 which enabled eligible clients at Wright Planning Pty Ltd to apply for applicable tax refunds a quarter early, as under my management the process of reconciling over $40m worth of funds in the SMSF was reduced by a third of the time. - From 2010 to 2012 managed the day to day operations and supervised casual staff. This also included training new staff and monitoring their capabilities.- From 2008 to 2012 Managed and planned an error checking system that reduced by 100% the number of errors in the companies’ outgoing correspondence, eliminating complaints from clients and improving customer relations. - Built strong relationships with clients and fund managers.- Conducted company and investment research on behalf of the director and clients.

Master Of Business Administration (M.B.A.), Completed With Distinction

Courses Studied: - Executive Consulting - Design Thinking for Business - Creating Business Strategy - Managing Business Operations.

Bachelor Of Arts (Ba), History And Australian Studies

High School