Strategic leader with a passion for providing IT services and delivering technology change that creates true value through business partnership, operational excellence and quality change management. Experienced as both sponsor and programme manager in delivering large scale programmes including ERP, business intelligence, service management and infrastructure transformation, as well as merger driven integrations. Extensive hands-on sourcing experience, generation of significant savings and efficiencies as well as strong cyber security leadership.My open communication style and energy to tackle & to simplify complex challenges allows me to develop trusted and productive relationships across my teams, business stakeholders and vendors. I care deeply about enabling others to reach their potential and create shared vision, coaching, regular open dialogue and meaningful targets to develop high performing and motivated teams.Specialities:• Bringing strategy to life by creating a clear and agreed action plan including a defined project portfolio as well as people, culture, tooling and process change. • Leading service management and infrastructure transformation to allow the company to address both short term challenges and enable strategic objectives• Delivers extensive cost optimisations underpinned by efficiency savings, automation, supplier rationalisation and shifting workload to lower cost points in the organisation• Successfully led complex projects and programmes as both senior sponsor and programme manager• Cyber security leadership including building new capabilities, driving a security portfolio of work and reporting progress and risk into the board• Designed IT operating models & organisational structures and led their implementations & transition.• Hands-on approach to key supplier relationships to maximise value through partnership• Expertise in service management with a solid technical background across multiple technologies
Listed skills include It Service Management, Itil, It Management, It Operations, and 46 others.