Nick Zoppa Email & Phone Number

Addison, Illinois, United States

• Recorded full-length multi-track releases to digitally distribute on multiple music streaming platforms.• Edit and splice together multiple takes to build the perfect composite take.• Communicate and coordinate proactively with musicians and producers to maximize time efficiency.• Troubleshooted and resolved impromptu technical issues to maintain quality audio recording.• Offer creative ideas and solutions to enhance the final product.

Sugar Grove, Illinois, United States

• Operate and maintain commercial foodservice equipment, including deep fryers, flat top grills, hot wells, vertical toasters, and dishwashers.• Assisted team members in serving customers to establish a sales record of $2400 within an hour.• Collaborated with team members to rank 18 out of 899 restaurants in the 2022 Culver’s Crew Challenge, which evaluates quality, service, cleanliness, hospitality, community outreach, and team member performance.• Adhere to food handling and cost… Show more • Operate and maintain commercial foodservice equipment, including deep fryers, flat top grills, hot wells, vertical toasters, and dishwashers.• Assisted team members in serving customers to establish a sales record of $2400 within an hour.• Collaborated with team members to rank 18 out of 899 restaurants in the 2022 Culver’s Crew Challenge, which evaluates quality, service, cleanliness, hospitality, community outreach, and team member performance.• Adhere to food handling and cost control procedures to maintain health and safety standards.• Train 10+ new kitchen crew members on food preparation, presentation, sanitation, and safety procedures. • Oversee and delegate closing tasks to ensure efficient operation and assist upper management.• Provide quick, accurate, and efficient service to customers to rank 6th in customer satisfaction among all Culver’s restaurants. Show less

Sugar Grove, Illinois, United States

• Prepare fresh, made-to-order lunch and dinner meals in an accurate and timely manner.• Deliver and verify orders to guarantee customers receive quick, accurate, and efficient service• Maintain a clean and orderly environment throughout the restaurant, ensuring the health and safety of both guests and employees

Yorkville, Illinois, United States

• Trained, motivated, and supported 30+ line-level employees and supervisors to provide quality service to 250,000+ guests annually.• Streamlined cash control and cash handling park-wide by spearheading the change to rounded prices.• Oversaw the configuration and installation of a 23-unit point-of-sale solution consisting of retail, ticketing, and food and beverage systems.• Communicated with up to 100 guests daily via email and phone to provide customer support.• Increased… Show more • Trained, motivated, and supported 30+ line-level employees and supervisors to provide quality service to 250,000+ guests annually.• Streamlined cash control and cash handling park-wide by spearheading the change to rounded prices.• Oversaw the configuration and installation of a 23-unit point-of-sale solution consisting of retail, ticketing, and food and beverage systems.• Communicated with up to 100 guests daily via email and phone to provide customer support.• Increased Internet and computer system uptime and reliability by over 40% by installing and maintaining park-wide IT infrastructure.• Provided immediate on-site technical support to maintain operationality of 30 point-of-sale systems and 500 self-service electronic lockers.• Coordinated with external IT support partners to resolve technical issues and implement new features in a timely manner. Show less

Yorkville, Illinois, United States

• Configure and maintain the operation of 20+ point of sale systems daily to maximize sales• Transport and safeguard high volumes of cash to minimize shrinkage threats• Provide assistance and support to line-level team members to keep services and amenities operating at peak efficiency• Help maintain a clean environment, provide excellent customer service, and maintain park safety all in an effort to improve the guest experience

Yorkville, Illinois, United States

• Install outdoor public address system with 50+ speakers that enhance the guest experience with music and announcements• Manipulate and synthesize an audio cue for wave pool activation, resulting in a more thematically coherent experience• Research, develop and implement solutions for short-range AM radio transmission to support communication of park information • Compose and produce background music to enhance the guest experience

Yorkville, Illinois, United States

• Provide excellent customer service and maintain park safety• Conduct transactions on a cloud-based point-of-sale system• Communicate and explain newly-enforced park rules and regulations to each guest • Perform health screenings to safeguard the health and safety of guests and employees in response to the COVID-19 pandemic

Elmhurst, Illinois, United States

• Led the inaugural live-stream session, modernizing the institution's music business program• Monitor and execute signal processing during live musical performances to ensure quality audio throughout the broadcast• Manage audio signal-flow • Organize cables and equipment in a presentable manner to compliment the viewer-experience• Maintain clear and effective communication with musicians, producers, and directors to maximize cooperation and efficiency throughout recording… Show more • Led the inaugural live-stream session, modernizing the institution's music business program• Monitor and execute signal processing during live musical performances to ensure quality audio throughout the broadcast• Manage audio signal-flow • Organize cables and equipment in a presentable manner to compliment the viewer-experience• Maintain clear and effective communication with musicians, producers, and directors to maximize cooperation and efficiency throughout recording sessions Show less

Elmhurst, Illinois, United States

• Configure and position microphones, headphone amplifiers, and acoustic isolation panels• Route audio signal flow for multi-track recording sessions• Prepare and organize digital audio workstation files• Communicate and coordinate with musicians and artists of different backgrounds

B.S. Music Business, Minor In Music Production, 3.8/4.0

Activities and Societies: Symphonic Band · Percussion Ensemble · Music Business Student Union · Elmhurst University Jazz Festival · Lamba.

Education record

Activities and Societies: Marching Band · Jazz Band · Pep Band · Concert Band · Wind Ensemble · Percussion Ensemble • 2018 Snare Line.