It Support Technician
Current* Provided phone support for software products within INPO.* First line application and hardware support* Generated Customer reports and dashboards for Company * Application testing and validation of entire catalog of third party software* Hands-on repair PC, desktop , laptop, printer, and etc.* Resolve application and user support issues* Document everything for future references* Build , Maintain , Configure and troubleshoot PC , desktop , laptop and printer.* Troubleshooting almost anything in timely manner