Strategy Consultant
Current• Developed and implemented process maps to address workflow inefficiencies, improving productivity and reducing processing times across teams.• Designed and prototyped a customer-focused app using Figma to address immigration needs, providing users with a streamlined, accessible platform for managing essential documents and support resources. • Streamlined onboarding materials for new hires by summarizing essential data points and highlighting critical resources like mandatory trainings and team wikis, reducing information overload and improving onboarding efficiency.• Led Weekly Business Reviews (WBRs) for the Canada and LATAM regions, presenting key metrics and data insights that supported strategic decision-making.• Analyzed high-demand areas for L4 roles from 40,000+ job records, creating an interactive dashboard that supported targeted hiring and workforce planning.• Developed an AutoHotKey bot to automate data extraction, reducing manual workload by 90% and enabling the team to prioritize higher-impact tasks.• Collaborated on CPU resource planning with finance and operations, aligning resources effectively with business needs.• Implemented a dashboard for real-time data visibility, enhancing access to operational metrics for better response times.