· Partners with Enterprise Account Executive and Solutions Engineering teams to onboard, train, and proactively drive product adoption with Public Sector customers.· Proactively builds relationships with customers to achieve loyalty and advocacy within their organization.· Collaborates cross-functionally with internal teams to manage projects, provide actionable customer guidance, and drive progress toward helping customers realize their strategic business goals.· Owns and project-manages the onboarding process for new customers and continues to help them scale post-implementation.· Serves as a trusted advisor to clients by partnering with them to build a clear and concise plan to meet their operational goals.· Monitors and analyzes usage trends to uncover renewal risks and identify opportunities for contract growth and optimization.

• Worked with established customers to identify new opportunities and lines of business, resulting in 115%, 100.7% and 101.4% YTD quota attainment for 2021, 2022, and 2023 respectively.• Collaborated with the AWS Partner Network to identify opportunities and position the 3rd Party ISV solutions best able to help the customer achieve their strategic business objectives, resulting in 275% attainment of my partner-involved goal.• Assumed a leading role in the AWS alliance opportunity management process, maintaining regular pipeline review cadences to update CRM system entries, generate reports producing valuable insights, and maintaining momentum throughout the channel sales cycle.• Independently managed strategic, complex, and growing portions of the customer’s business, cultivating C-level relationships in the process.• Drove account planning projects that required the active participation of cross-functional teams; tasks included agenda development, materials gathering, logistics support, and detailed notes capture to generate a cohesive, actionable plan.

• Promoted product sales through converting outbound, direct cold-call solicitation, and inbound sales inquiries to secure $14.3M+ in closed business and an average deal size of $44.2K.• Effectively leveraged existing relationships within the Federal Government, System Integrators, and Channel Partners to upsell, cross-sell, and secure referrals to new contacts, enabling me to identify and develop new business opportunities, including a multi-million-dollar contract in support of the US Army WIN-T Program.• Researched department/agency-specific IT programs and initiatives using market analysis tools and government-published information to inform my account planning and formulate a detailed strategy to exceed sales quota consistently.• Utilized contracting portals to evaluate opportunities and attended Public Sector industry events to gain direct access to prospective customers in pursuit of acquiring new accounts.• Net $849.6K+ in gross margin while identifying 168 proactive leads that resulted in $305.7K net-new margin dollars as part of that total.

• Scrutinized government contracts and cost proposals in order to provide complex hardware and software solutions at the most competitive rates to our clients possible by means of establishing new, strategic partnerships and nurturing those already existing. • Oversaw involvement in Federal Civilian business engagement via the NASA SEWP-V and NIH NITAAC CIO-CS contracts, ensuring continual compliance with their procedures in order to maintain access and an excellent company rating. • Attended various trade shows and government partner events to meet with customers and better understand their buying needs in order to assist with their mission and expand the sales pipeline of Akira and our numerous partners.

• Directly participated in establishing relationships with new DoD/IC customers by engaging via various methods to diagnose what their network problems were and by implementing solutions that increased efficiency and saved each millions of dollars. • Prospected into enterprise-level targets to drive new software business opportunities (SaaS, PaaS and on premise) and grow the sales pipeline. • Supported 14 field Account Executives by qualifying individuals that have been targeted using outbound phone calls, social selling techniques and email. • Devised effective customer engagement campaigns around their specific territories, allowing for increasingly organized management of multiple accounts simultaneously.

• Built new and existing customer and partner relationships by following up regularly to ensure needs are met and problems resolved.• Navigated government purchase process and multiple purchase contracts for accurate utilization.• Interfaced with third party sales representatives to ensure timely transaction closing, monthly goal attainment, and relevant log sustainment for all account activities spanning multiple databases.• Promoted product sales through converting outbound, direct cold-call solicitation and inbound sales inquiries to secure $4.3M+ in closed business for FY15 and an average deal size of $14.7K+.• Captured $335K+ in straight profit in FY15 while identifying 102 proactive leads and securing a 48% close rate that secured $240K+ in FY15 net new business.• Consistently generated higher close percentage for proactive leads than any divisional sales employee.• Oversaw the ground-up development of a new business/store while authoring all training documents and protocols for daily operations.

• Supervised a team of employees while overseeing training initiatives to ensure optimal productivity.• Managed a new location construction project while interacting with builders and contractors daily to ensure an on-time, within-budget store opening.• Developed new SOPs to ensure staff adherence to protocol for eliminating regulatory compliance issues.• Spearheaded all daily operational activities, including procuring cost-effective inventory, monitoring inventory to ensure supply met demand, and selling products and nutrition plans to enhance revenue gains.• Hired top talent and terminated fledgling employees to maximize workflow.• Created a new employee handbook that included comprehensive coverage of materials and procedures to effectively aid in staff training and optimize operational efficiencies.• Developed numerous strategic business partnerships by leveraging an effective marketing plan of implementing an aggressive community outreach initiative.