- Maintaining our core account and billing services, handling over 50,000 businesses daily.- Automated customer data deletion, resulting in annual cost savings of over $300,000- Created and deployed SLOs across the team. Setting 99% availability goals across our backend services- Modified our helm charts to optimize our deployment of core backend services- Developed various runbooks and incident response guidelines for our services

- Designed and implemented backend architecture using EKS, Rust, Svelte, and Typescript- Migrated raw SQL queries to GraphQL utilizing AWS AppSync- Utilized Grafana to monitor infrastructure- Built a platform agnostic scope-based permission system that is being utilized across all products- Restructured DynamoDB to use a Single-Table Design pattern

- Split a monolith backend into a micro-serviced distributed backend, optimizing query speeds by over 190% (400ms~ to 220ms~), as well as reducing AWS cost by nearly 40% by moving services off EC2 to EBS/Fargate/Batch tasks to run when needed.- Created a data pipeline that stored over 500GB of real time viewership data, as well as user data between all products, as well as developed an ingestion services that processed over 30GB of data daily, intaking various formats (CSVs/Text files, etc) in real time, parsing and normalizing that data from providers into our own data structure and store it in our database for future processing. - Utilized Grafana to provide a self serve frontend to executives at the company to get access to real-time data to make on the fly business decisions, e.g. If sentiment during a specific show segment is low, being able to quickly cut and move on.- Architecting and developing infrastructure to handle terabytes of data for NBC Universal, including social media listening data for all NBCU owned-properties.

- Created tracking services to track live viewership across digital platforms (Twitch/Youtube) for G4TV, as well as tracking chat messages sent in their chat rooms- Developed an internal use tool that generated a daily report on how G4TV performed that day from an PDF template

MixerStats was a live stream analytics platform founded and developed for Mixer.com (Microsofts/Xbox Twitch-competitor). MixerStats tracked over 1,500,000 unique creators, over 20,000 video game titles, and logged over 50,000,000 chat messages to analyze sentiment and general discussion. All data was exposed via a self-serve frontend that allowed users to see analytics openly on any creators channel.MixerStats stopped it's service as Microsoft/Xbox shut down the Mixer.com service.

- In person IT support for players- Worked with various age ranges from 5-14- Managed the remote workstation to ensure the game went smoothly