Jason’s Deli is a fast paced quick serve restaurant, that requires the ability to work effectively in demanding situations. I pride myself on delivering exceptional customer service and hiring and training employees that have the same level of commitment. Selected Achievements:- Identified opportunities that rejuvenated restaurant sales and profitability including; better candidate employee selection and training , custom cleaning & maintenance schedule, updating - securing- optimizing all computers and electronic equipment. - Reduced labor costs by streamlining responsibilities during slower restaurant hours. - Collaborated with key decision makers and executed strategic objectives including recruiting and training employees. - Provided quick and concise resolutions concerning employee needs in a stressful atmosphere. - Interviewed, hired and trained restaurant staff. Assessed employee skills and determined best department placement. - Delivered quality and dependability. Opened communication between employees and streamlined process for gluten free food orders. - Interacted with management, and applied restaurant solutions that benefited store and employees. - Reduced employee stress in a fast-paced environment by boosting morale and providing a positive workplace.

This 4+ star classic American diner is open 24 hours and offers an extensive menu to its patrons and is always busy. On a daily basis I was required to maintain exceptional communication skills, establish positive relationships with guests and employees and ensure all customer issues were effective resolved. Selected Achievements:- Developed sales solutions and assisted with implementation of new store POS ordering system- Provided quick and concise resolutions concerning employee needs in a stressful atmosphere. - Trained a staff of 10 in proper server techniques and service.

Maintained professional tone at all times, including during peak rush hours.Restocked daily the necessary server supplies areas and made sure dining area is clean.Routinely cleaned tables, table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.

A leader in music merchandise and rehearsal studios, I was responsible for assisting customers with their selections, tracking down sources of special products and offering suggestions based on customer preference to up sell product. Moreover, I was in charge of the sound monitoring, mixing and recording during rehearsals, as well as promoting promising bands. Selected Achievements: Facilitated band activities including radio, television appearances, and live performances.Established social media presence on Facebook, Reverb Nation, SoundCloud, created concept and design for videos and pictures, for well-known local band. Increased brand awareness and band events through social media, generating community participation.

Responsible for working the cash register along with the software that controlled/monitored each computer, assisting customers, creating events for team game plays, monitoring and maintaining hardware/software performance, training new employees and updating their shift schedule.

Pro actively sought out customers to assist across sales floor.Described use and operation of merchandise to customers.Provided information regarding store policies, product manufactures and popular items.Exchanged returned merchandise for customers quickly and efficiently.Worked as team member to provide the highest level of service to customers.