• Support global forecasting, planning and processes used within sales organization and work very interdepartmentally• Manage operation planning and prioritization process, coordinating globally the delivery executions between sales, production and logistics• Work with manufacturing teams on product demand, availability and lead time to delivery• Support Salesforce.com maintenance and funnel healthiness to an advanced degree• Proactively monitor and report on business KPIs• Serve as Global Focal point for sales ERP system requirements, maintain and improve data integrity within our systems• Promote the work process with the cooperation of finance teams for quarterly audits & support auditing compliancy checks with documents and reports• Work closely with the Global Operation Teams while supporting day-to-day inquiries, providing prompt and efficient resolutions and ensuring smooth and productive performance• Work directly with Financial Planning & Analyst team to give weekly reports on the status of sales• Ensure price quotes are generated for incoming sales in a punctual manner & make all necessary amendments• Manage and maintain sales pipeline for clarity on quarterly earnings for North & South America• Set OP goals for the regional US team, and the newly developed Latin American Team [LATAM]• Make sure communication is seamless between the five different locations throughout the 5 nations and continents

• Perform in-the-field promotional work to sell and secure new business within new industries or with customers where full market potential or product line acceptance has not yet been established• Manage pipeline and forecast efforts, continue to keep track of metrics daily to address immediate concerns• Demonstrate products, prepare samples, and assist prospective accounts in selecting the option that best suit their needs• Familiarize established accounts with new products (services) and developments• Assist with preparations for trade shows or product demonstrations• Prepare formal presentations to customers on proposed products• Prepare price quotes, terms of sales, and product delivery dates for orders, subject to company approval• Investigate and expedite product claims and complaints following marketing policies and recommend corrective action• Keep the company informed of all products, promotional matters, sales techniques, pricing, and market policies• Prepare and submit periodic reports on activities, such as sales volume, expenses, and other items• Prepare sales forecasts and budgets for approval• Assist Regional Sales Managers Across North America with the selling process from first approach to signed order• Travel to meet with clients in a B2B setting, having to physically travel to these businesses to work directly• Work with APK & Design Team to get samples generated for potential clients and delivering them to the business • Make sure C-Level management is involved in every transaction• Ensure due diligence is conducted before going through the sales process• Heavily working within SalesForce to an extensive degree to guarantee every client is being followed up on after• Include the necessary packages and setting businesses needs with a Customer Service Manager post-sale

LEX2 Operations ManagerCustomer Returns: Reverse Logistics•Supervise 117 direct reports and 2 Process Assistants to ensure all KPIs are met•Responsible for oversight and delegation of receiving, stowing, picking, packing, and shipping both inbound and outbound•Work with Transportation Operations Management (TOM) in a Reverse Logistics FC to exceed ALPS and OP goals•Ensure that all workflows run smoothly and that site expectations are met, if not surpassed•Drive the training and integration of the team, while motivating and inspiring forward progress•Exercise sound judgment and ensure that progress and UPH output targets are worked towards and met•Engage team to maintain the highest level of safety, quality, and attendance performance•Responsible for creating, managing, and supporting recognition and communication programs throughout FC•See that all safety programs and OSHA compliances are met to create a safe work environment for all associates•Collaborate with department leaders to create strategic plans aligned with company objectives•Ensure that departments are compliant with company guidelines and protocols•Establish training programs for staff members to improve overall growth and output sitewide•Safeguard team’s safety, and promote Amazon’s Health and Safety standards•Lead cross-functional teams in finding solutions to operational problems as they occur•Maintain inventory accuracy and strive to improve and streamline processes

Customer Service & Sales Associate •Oversee payroll and register tills, as well as complete Price Audits•Routinely complete various data analytics & physical tasks•Leader in Customer Acquisition by Membership; Distinguished Delegation

Conduct quality public affairs and social science research using a variety of qualitative and quantitative methods by surveying the residents in North Carolina and beyond.Enter information into the database, perform administrative duties to support professional staff.Pursue interdisciplinary research projects and communicate its findings to the public.