Sales Operations Specialist - North America & Latin America
• Support global forecasting, planning and processes used within sales organization and work very interdepartmentally• Manage operation planning and prioritization process, coordinating globally the delivery executions between sales, production and logistics• Work with manufacturing teams on product demand, availability and lead time to delivery• Support Salesforce.com maintenance and funnel healthiness to an advanced degree• Proactively monitor and report on business KPIs• Serve as Global Focal point for sales ERP system requirements, maintain and improve data integrity within our systems• Promote the work process with the cooperation of finance teams for quarterly audits & support auditing compliancy checks with documents and reports• Work closely with the Global Operation Teams while supporting day-to-day inquiries, providing prompt and efficient resolutions and ensuring smooth and productive performance• Work directly with Financial Planning & Analyst team to give weekly reports on the status of sales• Ensure price quotes are generated for incoming sales in a punctual manner & make all necessary amendments• Manage and maintain sales pipeline for clarity on quarterly earnings for North & South America• Set OP goals for the regional US team, and the newly developed Latin American Team [LATAM]• Make sure communication is seamless between the five different locations throughout the 5 nations and continents