Pursuing a challenging and rewarding position in IT Service Delivery or Project/Program Management utilizing Agile frameworks, primarily Scrum. I have over 20 years of experience in IT Management in a variety of High Tech arenas. My strongest skills are in ITIL framework for IT Service, particularly in a help desk or service center environment. I recently used my Project Management and ITIL skills to build and lead a team in developing a SharePoint based Knowledge and Incident Management System for the Marines, saving over $120K in licensing, engineering and server maintenance costs. I worked for CSC for over 15 years where I was Technical Manager of a multi-year, multi-million dollar contract providing technical support on tactical systems to the Marine Corps Operating Forces in combat zones as well as training environments.It is my goal to take my team to the next level in achieving organizational success using the right technology for the right task.If you seek a hard working, dedicated and highly motivated, talented and experienced IT Manager or Scrum Master, and Navy veteran to join your team, look no further. Let's talk.