Nick Bailey Email & Phone Number

Sydney, New South Wales, Australia

Accountable for delivering the Living Network Strategy, with the goal of differentiating Optus by creating unique digital product experiences in the My Optus App: -> Donate Your Data, Unlimited Data Days, Optus Pause, Network Pulse, Call Translate, Mobile Turbocharge and more In the role I was accountable for the end-to-end performance of the strategy: - Generating & prioritising product roadmap- Leading digital product teams to build & deliver great customer experiences to market - Integrating closely with marketing & frontline teams to communicate products to Optus customers - Managing products to achieve business cased benefits- Engaging C-suite, whole-of-company, Board-level, and external audiences to communicate strategic direction- Collaborating with numerous functional areas within Optus to transform processes and ways of working to support a high-velocity, Agile Product Management modelIn this role, I achieved significant success, including growing the area to material levels of customer engagement & profitability, delivering and scaling 14 new features to market, and growing a team of ~100

Per 'Head of New Product' (above)

New senior leadership role created to lead the transformation of Optus’s product portfolio. -> Lead a strategy to simplify the core mobile product portfolio of Optus-> Launched Optus’ 5G Home Broadband service (at our launch in Mid-2020, we were global leaders in this implementation)-> Launched Optus’ international roaming product into a customer-friendly daily auto-rollover model-> Launched a resale & marketing partnership with Apple Music

Led the portfolio of Value Added Services - Roaming, Carrier Billing, Insurance - in an acting capacity.

Sydney, Australia

Created a new Innovation Lab at Optus. This included - Recruiting a team - Developing an 'innovation methodology' - Developing a new physical space. - Defining & developing a roadmap prototypes & other innovative conceptsThe Yes Lab achieved several notable successes:- Prototyped a number of features that subsequently were launched and scaled in market (Donate Your Data, Call Translate, Yes Xtra- Interfaced effectively with industry to build an innovation brand around Optus- Recruited talent that went on to move into other leadership positions

Sydney, Australia

Sydney, Australia

Sydney, New South Wales, Australia

www.baileybros.com.au

Sydney, Australia

Conceptualised, founded & developed a crowd-sourced real-estate valuation startup:-> Launched Product to market & established digital marketing funnel -> Completed incubation program with Pollenizer (One of Australia's most well known and regarded early stage startup incubators)-> Received seed funding from Singtel for concept development

Sydney, Australia

Strategy consultant with a focus in Retail, Resources and FMCG

Sydney, Australia

Led research into the relationship between Enterprise Bargaining Agreements, national wage growth and inflation. -> published 2 'internal notes' and presented to internal audiences.