Nick Baskerville Email & Phone Number

Tacoma, Wa, Us

Tacoma, Wa, Us

Rochester, Minnesota, Us

Consulting Company: The HCI Group, Inc.• Mayo Clinic 'Core Team' member; selected as one of 7 from a team of 145, to extend to Phase 4 (final) of Mayo's Plummer Project (Epic rollout) in Phoenix• Completed Mayo Clinic 'Pathways’ Epic Credentialing Program, including mastery of curriculum for all roles of Dentistry, Endocrinology, Rheumatology, Allergy & Immunology, Family Practice and Palliative Care; Outpatient Primary and Specialty Nursing and Mayo Transplant Team Nurse Coordinators.• Led 3 new CT's through completion of the 7-week credentialing course for 7 pathways; managed their schedule; quality assurance for course content as changes were announced; conducted ad-hoc training for Personalization and specialized workflows • Training Team mentor for Credentialed Trainers (Mayo full-time staff in Rochester & Phoenix) and first-time Principle Trainers; ensuring appropriate training technique, classroom management 'upskilling' and workflow comprehension for all clinical training team divisions• Production of course curriculum, training aids, reference slides, Quick Reference Guides, Provider Personalization Templates and Super-User communication tools to ease workflow adaptation• Development and management of the Phoenix and Jacksonville 'Plummer Project Training Team Matrix' (Excel-based scheduling and project management tool)• Command Center Training Team Lead for assigned IP/OP Provider and Ambulatory Nursing Specialties

Consulting Company: Leidos Health Inc.ASAP & AMB URGENT CARE INSTRUCTIONAL DESIGN- ASAP 2017 Instructional Design – revision of all materials for ASAP and AMB Urgent Care for upgrade- Developed new eLearning scripts from existing facilitator guides for use in Media Team efforts- Managed SU and Nova Notes requests to ASAP training- Development, build and Data Courier of Learning Home DashboardsEPIC 'LGBT INITIATIVE' PROJECT – PM & INSTRUCTIONAL DESIGN- Epic 'Gender Identity and Sexuality' (SOGI) implementation (Scrum Project Team) – Training Team Instructional Designer, documenting cross-application patient registration and clinical documentation workflows in War Room sessions- Produced 'LGBT Initiative' clinical and administrative training materials and Tip Sheet resourcesNUANCE DRAGON MEDICAL ONE TRAINING LEAD- Project Management team member and Training Lead in support of upgrade from Dragon Medical Network Edition (DMNE) to Dragon Medical One (DMO) - Completed Nuance Train the Trainer Credentialing for Dragon Medical One - Produced Franciscan-specific supplemental training materials and led Inpatient and Ambulatory Dragon CT’s through revised Nuance DMO training technical requirements and workflow

Wausau, Wisconsin, Us

Consulting Company: Innovative Consulting Group (ICG)PROJECT MANAGER: CHANGE MANAGEMENT; OPTIME & CLINDOC TRAINING CONSULTANT- Safeguarded adjustment to new workflow and policies through communication, hosted demo labs and translation of workflow-specifics to/from the Clinical Informatics, IT and Training Teams- Developed site-specific training curriculum and quick-reference resources for four assigned sites in support of Aspirus Workflow Standardization project - nine total locations in Wisconsin & Michigan- Scripting and development oversight of four eLearning modules for HealthStream distribution- Mentored new Aspirus eLearning staff through Captivate and media production tools training- Led Local Command Center and Go-Live Support operations in Ironwood, MI, including Super-User support direction, Incident ticket resolution, development of tip sheets and workflow support documentation

Houston, Tx, Us

Consulting Company: Global IT Resources- Returned to MD Anderson by request to aid in short-term Physician Optimization project to turn around their FY2016 budget shortfall- Provider Workflow Analysis in discovery of issues and opportunities for documentation streamlining- In-Clinic and Office Hours training support of Physicians, associated Care Team Providers and Research Team members to ensure proper usage of Epic SmartTools, Dragon Dictation tools, clinical documentation best practices and comprehension of available software functionality- Primary supported applications: Epic 2015 versions of ClinDoc, Orders, Beacon & Ambulatory; Nuance Dragon Medical Edition (speech-to-text dictation software)- Reporting of found issues, resolution and updating of existing IT Incident tickets

Scottsdale, Az, Us

Consulting Company: Divurgent- ClinDoc Training Team Lead, In coordination with the HonorHealth staff Principal Trainer- Led 33 full-time inpatient RN and Ancillary Team staff through 6 weeks of Epic CT training and successful credentialing- HealthStream LMS Management for ClinDoc Training Team assignments, end-user attendance tracking, resource and campus management, and weekly Epic application training progress reports - Managed 11-week training schedule (3 Super-User/8 End-User) of all 33 Credentialed Trainers, spread across 22 classrooms on 5 campuses throughout Phoenix and Scottsdale, AZ, to train 6500 staff - LMS (HealthStream) management and daily reporting of CT assignments and course attendance metrics- Developed 'Training Team Matrix' scheduling project management tool (Pivot-Table base) to complement HealthStream Learning Management efforts- Led Local Command Center Go-Live Support logistics and operations for the HonorHealth Osborn Medical Center, including Super-User and CT support direction, Incident ticket reporting and resolution, and CT 'SWAT Teams' deployment for hot-topic workflow issues research and support- Completed eLearning development of 6 modules through workflow discovery, scripting and production in topics such as Blood Administration, Care Plans, etc.- Produced ClinDoc CT curriculum, reference materials for Go-Live and workflow-based tip sheets

Houston, Tx, Us

Consulting Company: Encore- Credentialed: Epic ClinDoc; Beacon 2015- Epic Rover Trainer- Nuance Dragon Medical Edition Trainer- Training of ClinDoc courses to Nursing, Patient Care Associate and Clinical Support staff- HealthStream classroom management, attendance & completed classes reporting compliance- Production of updated curriculum and support documentation materials for Go-Live Support- Post Go-Live management of new courses, classroom resources and training staff in HealthStream- Post Go-Live Training and Optimization, including Curriculum Development, Advanced Dragon training for optimization and IP course materials update for turnover to MD Anderson staff.

Toppenish, Washington, Us

Consulting Company: Global IT Resources- Curriculum development: Provider, Nurse/MA, Behavioral Health, Pharmacy, Dietitian & Anti-coagulation Clinic- Training of Ambulatory courses to clinical providers, nurses, medical assistants and support staff- Environment testing and dress rehearsal scripting in preparation for Go-Live- Mentoring of new trainers to completion of Epic Ambulatory Credentialing program

Reston, Virginia, Us

HONORHEALTH System - Phoenix, AZ (Dec '14 - May '15)Epic Ambulatory Senior Credentialed Trainer- Produced Ambulatory Curriculum for Cardio, Psych, Bariatrics, OB/GYN and Trauma Surgery specialties- Trained users in all clinical care roles through system training and practice labs- eLearning team mentor, equipping and developing six new Ambulatory prerequisite modules for HealthStream distribution- Managed appointment conversion & abstraction of 20,000 patient records in three monthsALLEGHENY Healthcare System - Pittsburgh, PA (Aug & Sep '14)Epic Ambulatory Senior Credentialed Trainer- Refreshed Ambulatory curriculum for training of OB/GYN, Women's Health, Oncology & Surgical Physicians and ancillary providers- Training of full-time staff trainers to completion of Ambulatory Credentialed Trainer (CT) programPROVIDENCE Healthcare System - Spokane, WA (Jun '14 - Jul '14)Epic ASAP Principal Trainer (East WA/OR Division)- Emergency fill-in Principal Trainer for ASAP- Trained all roles of ED personnel in 5 hospitals throughout Eastern Washington state & central Oregon- Prepared full-time Providence staff trainers with updated scenarios, enhanced workflow cases & teach-back coaching for ASAP Credentialing- Developed new 'Remote Training' format for ASAP training with standardized end-user site logistics for Critical Access HospitalsPRESBYTERIAN Healthcare System - Albuquerque, NM (Dec '13 - May '14)Role: Senior Training Consultant - Stork & ASAP- Led the L&D (Stork) team to revise regional curricula and proficiency exams, compressing specialty-specific workflows to create "ClinDoc-2-Stork" add-on courses- HealthStream administration, creating courses, scheduling trainers and resources for assigned apps- Delivered Epic Stork and ASAP training (all roles) for seven hospitals across New Mexico- Senior L&D Training Lead for Regional Go-Live implementations- Coached 4 new full-time training staff through ASAP and Stork preparation for Epic Credentialing

Falls Church, Virginia, Us

Consulting Company: Brookmeade- Revised ASAP curriculum through workflow analysis and scenarios with real-life experiences- Established new 'Single Voice' standards for ASAP training team, ensuring a congruent message across all classes.- Trained Dragon speech transcription software to ED and Inpatient providers- Trained all ED personnel (including super-users) for two hospitals and four ECC's, each with location-specific workflows, in less than six weeks- HealthStream classroom management, attendance & completed classes compliance reporting - On-the-floor ED support and Command Center Issue resolution

Miami Beach, Us

Consulting Company: Lucca Consulting, Inc.eLearning Curriculum and Development Manager for multi-track EPIC CPOE/CPOM Physician curriculum series. - 24 CPOM eLearning modules produced for 3 course tracks (Medical/Surgical/Ambulatory) in just 20 weeks. - Trained two new full-time staff to use HealthStream, Captivate, Audacity, & SnagIt

Los Angeles, Ca, Us

Consulting Company: Lucca Consulting, Inc.- CCST Training Lead & Command Center Training Team Lead (Apr 2011 to Feb 2012)- Hired and led a team of 7 new consultants to train 3400 nurses in 4 weeks - LMS Management (HealthStream) of assigned applications for Phase 2 & 3 training efforts- eLearning Developer & Media Team Lead (Feb 2011 to Apr 2012) - Trained up to 64 nurse and physician team members per class - Epic Credentialed: Ambulatory, Orders (CPOM) and Stork

Glen Allen, Va, Us

Credentialed Trainer at SSM Healthcare in support of 'Project Beacon' and the Cardinal Glennon Children's Medical Center EPIC ClinDoc and ASAP applications- HealthStream classroom management, attendance & completed classes reporting compliance- ASAP: Trained ED RN and Tech staff - ClinDoc: Inpatient RN and Ancillary Providers (Respiratory; O.R.; Physical, Occupational and Speech Therapies)

Chesterfield, Missouri, Us

In support of the Genesis Project, training Emergency Department, Med/Surg, and Clinical healthcare staff in the use of the new EPIC healthcare management system. - Used HealthStream LMS for attendance and schedule management- Completed ‘Pathways’ Corporate Communications Program- Credentialed in two Epic applications: ASAP and ClinDoc 2012

San Jose, Ca, Us

Sales and data analyst for $120+ million/year enterprise-level sales team. Development of promotions, sales team incentives, and predictive results analysis for tactical sales plans. National peer-trainer for two business analysis tools.

Purchase, New York, Us

Lead two shifts - approximately 36 union personnel - at the 'Gateway' (St. Louis Zone) Distribution Center in all aspects of logistics management (loading, unloading, inventory management, P&L, etc.) for regional distribution of perishable snack foods. Cultivated Sales vs. Operations departmental relations through relationships and enforcement of agreed standards. OSHA Safety trainer, HR management, D.O.T. documentation and driver audit, food safety and team efficiencies tracking.

Woodridge, Il, Us

Assisted the National Marketing Manager with all aspects of administration, business reports, data analysis and sales team communications. Standardized sales team reports, accounts tracking and analysis of market penetration by business category, national region, product type and market segmentation.

Washington, Dc, Us

Positions: Petty Officer • Awards: National Defense, Navy Achievement, 1st Good Conduct and other medals, Two Letters of Commendation

Biology

Business Management