Inspired Energy PLC are the leading TPI brokers in the B2B Energy industry. Listed on the AIM and delivering rapid growth through high organic performance and acquisition success. With an entrepreneurial and fast paced management team that passionately focuses on client relationships to deliver a high quality energy procurement and management service. The group manages product offerings for all business sizes, from risk managed (flex) solutions for large corporates & industrial consumers through to market analysis and product pricing for the SME sector.

Business Projects:Strategic Business Analysis for a Chemical retailer, tuning the product offering, exploring the future market and the positioning of the company to access it. In this project I created the strategic roadmap set out the markers and trackers for the company to self-monitor the progress of their implementation and growth.Business Analysis for a Financial Services organisation, researching the strategic vision of European expansion, making evidence based recommendations and presenting to the Board for agreement and implementation. Due to business deadlines and a previous failed supplier, the challenge was to produce high quality analysis in a very short time period. The project was completed and delivered on time by a complete immersion in the topic and a structured pragmatic approach.Practical Projects:Mobile Telecoms - Requirement gathering, Commercial analysis and contract negotiations with mobile network operators. This was followed by a subsequent mobile number porting project, delivered without disruption for a Building firm.IT Supplier Management - building relationships back up with various suppliers (IT Services/Web Hosting/Payment Systems) that deliver services to a Chemical retailer so that the right support is available for the company to expand.

British Gas Social Housing (1200 staff, 24 branches) is a wholly owned subsidiary of Centrica and trade as PHJones, delivering a number of services on behalf of BG e.g. installation of electric car charger points, delivery of the Affordable Warmth obligations plus the core business of Installing and Maintaining gas appliance and boilers in Social Housing properties across the UK ensuring that our clients (Housing Associations) are compliant in their legal duties as property landlords.The core business runs an in-house IT system that interfaces with clients, receives proactive and reactive work, schedules and issues it to the engineer, produces the relevant certifications (CP12/LGSR) that are then transmitted back to the client. Clients can view progress and KPI's through an external website.PHJones gains its competitive advantage through a very low cost operating model with a flexible IT platform and skilled staff allowing it to interact with any client Asset Management system e.g. Orchard/Northgate through to automating excel spreadsheets.The Head of IT role has full end to end responsibility of IT delivered and consumed by the PHJones/BG Social Housing business and as a member of the PHJones Management team, the role is client facing and hands on with Service Desk, Application and Infrastructure departments.Successful UK wide migration from legacy Windows handhelds to android (consumer) tablets, using a new application partner so that engineers can operate regardless of mobile coverage.Supplier negotiations with telecoms (fixed line and mobile), data centre and hardware vendors.Strategic move to cloud IT models to reduce cost, complexity and improve reliability across all departments.Managed a fantastic range of organisational cultures with staff that had been in the organisation when it was a family run small business contrasting with staff that were more recent recruits with a larger organisation history.

Transition and Transformation of Telecom Services, running projects in Sweden, Netherlands and UK migrating one of the largest European Energy companies to a global pricing and central delivery structure.Creating the new relationships with each unique customer as these are the pioneer work streams.Making the experience positive and creative, leading to the growth of the partnership with the clients.Organisational setup and evolution of existing teams to a new model.Commercial negotiation with Network Operators across Europe.Active participant in industry events, curious and keen to be involved in the future industry direction, challenges and opportunities.Assisting bids when needed and always enjoy meeting new or potential clients to talk through the service and learning how other organisations operate.

Managing teams of professional engineers delivering technology services to E.ON (Current Mode of Operation) on time, to budget and meeting the tough SLA's of the new relationship.Promoting and integrating those engineering teams into the wider T-Systems organisation so that the Future mode of Operation can be delivered.Getting things done.

UK responsibility for plan, build and run of the voice, identity, messaging and directory services in E.ON UKGroup wide responsibility for Collaboration Tools, covering all the technology that facilitates real communication.Voice responsibility covers fixed line and cellular with an annual budget of 10m euro

Managing IT engineers working in project delivery teams,Integrating the implementation team with the operation team for each technology areaTeam of 12 IT implementation engineersResource management for UK based projectsProject co-ordination

Managing the in-house delivery of operational services (logon/email/citrix/file servers/Operating Systems/Hardware etc) to E.ON UK.Team of 8 based in single data centre location, 24x7 operation.Budget £500k.

3rd Line IT Engineer contributing to 24x7 technical support for Powergen.MCSE certifiedSpecialist in Active DirectoryExchangeIdentity Services