Nicholas Brown Email and Phone Number

Designed and coded .Net Core REST API functionality for various backup storage modes as well as refactoring existing code to meet updated standards for functionality and clarity.Led documentation efforts to effect knowledge transfer and ensure business continuity.Led revamp of Agile process to properly define ceremonies, story definitions, pointing, and spring planning.

Developed and maintained a high-performance data management service handling over 8,000 requests per minute including designing and implementing asynchronous SNS event emission to enable both event driven and on-demand service interactions.Improved several user facing react components by upgrading third party libraries, improving internal API integration, and implementing UI improvements to pages on the primary workflows of the Vistaprint site serving thousands of customers daily.Defined and documented standards for unit, integration, and performance testing of the new Vista asset management API, using domain knowledge to develop case specific and general tests including investigating testing options and documenting use of chosen testing frameworks.Participated in On-Call and incident management including responding to a major production incident impacting service for over 20 Vista domains worldwide and involving the representatives from teams across the company and resulting in working independently to improve cluster monitoring in AWS Kubernetes clusters with New Relic and Terraform.

Assisted design and development of Predictive Asset Maintenance software integrating a Machine Learning based solution saving customers millions of dollars annually.Collaboratively implemented software Performance Enhancements fulfilling Enterprise level scalability and improving key workflow performance over 30%.Led an investigation into multiple overlapping UI and Software bugs leading to significant customer impact, coordinating information between stakeholders, implementation of solutions, and summarizing the investigation results for a wider audience.Acted as Scrum Master, utilizing best practices and SDLC approaches across the team, improved communication channels, and refined the Scrum process for the entire Mtell product.Led the charge on the revamp and improvement of the DevOps pipeline from a timed manual process to a CI/CD build pipeline.

Provided on-call and development support for internal software, primarily in C#, .NET, VB, and a variety of SQL databases, including triaging issues, mitigating them in real time, and implementing longer term solutions as appropriate.Conducted a wide-ranging investigation over several months across systems supported by four different teams to determine the cause of an accounting discrepancy and present the findings to a diverse group of stakeholders with implications for hundreds of thousands of dollars of product.Developed a new application to support a new and improved business process with input from stakeholders and end-users. Refined the product based on feedback from the field which improved inventory check-in time from dozens of minutes to single digits.

Software Engineering Co-Op working primarily with HTML5, Angular, Protractor, and Cucumber to help develop automated testing for an in-development single page web application as part of an Agile team.

Multimedia Developer Co-Op at Harris working to develop and improve Computer Based Training software for Harris radios.