Nick Thomas

Nick Thomas Email and Phone Number

Head of Customer Success North America, Amazon Web Services (AWS) | Video Game Industry Executive | Founder & CEO @ Amazon Web Services (AWS)
Nick Thomas's Location
San Francisco Bay Area, United States, United States
About Nick Thomas

As Head of Customer Success, I lead teams driving innovation and delivering customer outcomes for Tier-1 Games, Media & Entertainment, Sports, and Telco customers, integrating GenAI and modernizing their infrastructure in the cloud. In addition to owning customer success, I drive strategy across Generative AI (including industry specific use cases), migration/modernization, business analytics, and telemetry/business intelligence to measure customer health. My passions include launching next gen platforms, forming strategic partnerships, building and inspiring teams, driving business growth, and advancing edge computing ecosystem. Prior to AWS I spent over 20 years in the video game industry, spanning business development, strategic planning, IP and technology licensing, analytics, distribution, marketing, and monetization. Most recently as VP of content strategy and commercial partnerships at Rovio Entertainment launching a cloud mobile game streaming platform with major telco and OEM partners. Earlier in my career I founded and sold Somatone Interactive, one of the most well recognized and respected creative service providers in games. I hold multiple AWS certifications and serve as a member of the Board of Advisors at Edge Computing World.

Nick Thomas's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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Head of Customer Success North America, Amazon Web Services (AWS) | Video Game Industry Executive | Founder & CEO
Nick Thomas Work Experience Details
  • Amazon Web Services (Aws)
    Head Of North American Customer Solutions - Telco, Media & Entertainment, Games, Sports
    Amazon Web Services (Aws) Jan 2024 - Present
    Seattle, Wa, Us
  • Amazon Web Services (Aws)
    Head Of Customer Success, Dnb West
    Amazon Web Services (Aws) Feb 2022 - Present
    Seattle, Wa, Us
  • Amazon Web Services (Aws)
    Games & Digital Native Leader, Customer Solutions
    Amazon Web Services (Aws) Jun 2021 - Feb 2022
    Seattle, Wa, Us
    Expanded leadership role covering Digital Native in addition to Games.
  • Amazon Web Services (Aws)
    Games Leader, Customer Solutions
    Amazon Web Services (Aws) Jan 2021 - Jun 2021
    Seattle, Wa, Us
    Leading a world-class team of Customer Solution Managers in the AWS Games Org supporting the gaming industries largest devs/pubs cloud migration and modernization ambitions through the seamless delivery and enablement of AWS products and services.
  • Amazon Web Services (Aws)
    Principal Customer Solutions Manager, Games
    Amazon Web Services (Aws) Jun 2020 - Jan 2021
    Seattle, Wa, Us
    Principle Customer Solution Manager at AWS driving innovation with game developers interested in leveraging the world-class infrastructure and backend services available at AWS. AWS empowers game makers of all sizes to develop faster, improve agility, gather/process more data, and ultimately create more innovative games, all while lowering costs and improving stability leading to more fun and reliable experiences for their players.
  • Edge Computing World
    Member Of The Board Of Advisors
    Edge Computing World Mar 2020 - Sep 2022
    Member of the Advisory Board for the Edge Computing World with a focus on the Cloud Gaming Summit. The Edge Compute World is the first industry event dedicated to the Edge Ecosystem, bringing together developers, users, and thought leaders to drive forward the next evolution of the Internet.
  • Rovio Entertainment Corporation
    Vp Of Commercial Partnerships
    Rovio Entertainment Corporation Jun 2018 - May 2020
    Espoo, Fi
    VP of Commercial Partnerships leading the launch the Rovio’s Hatch Game Streaming platform in partnership with Tier-1 game publishers, network operators, telco carriers, cloud hosting providers, and key strategic accounts:• Collaborate with a team encompassing marketing, full stack engineering and content licensing.• Initiated, developed, and successfully executed commercial partnerships with multiple US telecommunications companies and device OEMs drastically exceeding company expectations (Verizon/Sprint/Samsung).• Designed and executed strategic partnerships for distribution from major market leaders, with substantial marketing commitments to drive brand awareness and generate consumer excitement.
  • Rovio Entertainment Corporation
    Vp Of Content Publishing
    Rovio Entertainment Corporation Aug 2016 - Nov 2019
    Espoo, Fi
    Hatch, a revolutionary game streaming platform was launched in 2016 with a vision to change the way people play mobile games. Hatch allows players to stream their games – with no downloads, on installing, no updates, and no in-app purchases. As VP of Content Publishing I led content partnerships with major content/IP owners, game studios, advertising networks and strategic partners. Recruited by the co-founders to be a part of the Hatch Sr. Leadership team.• Developed and scaled the content licensing business unit and managed licensing agreement on hundreds of game titles across 150+ partners, including multiple multinational tier-1 publishers.• Major contributor to the formulation of Hatch Kids, including product design, business strategy, and content acquisition and licensing partnerships for Hatch Kids.• Strategic steering as part of the Hatch leadership team.
  • Rovio Entertainment Corporation
    Vp, Content Publishing
    Rovio Entertainment Corporation Aug 2016 - Dec 2016
    Espoo, Fi
    Commercial leadership role for Rovio's new strategic business initiative – Hatch.As VP of Content Publishing I am responsible for building and managing content partnerships with major content/IP owners, game studios, advertising networks and other strategic partners across the North American region. In additional to developing and publishing mobile gaming content, I work closely with internal and external marketing departments leading communication and media relationships. Member of the Rovio Hatch Sr. Leadership team.
  • Immersion Corporation
    Head Of Gaming
    Immersion Corporation Jul 2015 - Jul 2016
    San Jose, Ca, Us
    Immersion Corporation (NASDAQ: IMMR) is a 20-year, NASDAQ traded tech company with headquarters in San Jose and offices in Montreal, Beijing, Shanghai, Seoul, and Tokyo. Immersion is the leading provider Haptic technology, with over 2100 patents filed and some 3-billion consumer devices in market utilizing their IP. The gaming industry most commonly knows IMMR for Console and PC peripherals such as Rumble, Dual Shock, Force-feedback steering wheels, and flight sticks.As Head of Gaming I formulated and executed our global gaming strategy across multiple business units, including the Mobile, PC/Console, and VR markets. Core strengths include Strategic Planing, Business Development, Analytics, and successfully executing complex licensing deals which often require alignment between hardware OEM's, game publishers, and platform providers. I worked to leverage Immersions rich heritage in PC & Console gaming, while expanding our products into the mobile content space through Tier-1 publishing partners world-wide.
  • Immersion Corporation
    Sr. Director - Mobile Gaming
    Immersion Corporation Feb 2014 - Jul 2015
    San Jose, Ca, Us
    Immersion Corp and SomaTone have partnered in an effort to bring premium haptics experiences to mobile games. As an Evangelist, I serve to introduce Immersion's ground breaking haptic technology to the mobile gaming community and assist game developers and publishers with the implementation of Haptics into their games to enhance the game play experience.
  • Somatone Interactive Inc.
    Founder & Ceo
    Somatone Interactive Inc. Sep 2003 - Aug 2014
    Emeryville, Ca, Us
    Former founder and CEO of Somatone Interactive, the #1 provider of audio services and technical support in gaming and interactive media. Launched in 2003, Somatone’s team of sound designers, composers, VO producers, and implementation experts produced content on hundreds of game titles across the mobile, PC, Console, and VR platforms. The unique combination of turn-key creative leadership coupled with water-tight project management is one of the many reasons Somatone became the go-to audio vendor for a long list of Tier-1 publishers.
  • Sony Music Entertainment
    Head Engineer
    Sony Music Entertainment Jun 2000 - Sep 2003
    New York, Ny, Us
    Head Engineer for multi-Grammy award winning Sony music producer Walter Afanasieff at WallyWorld Studios, overseeing all aspects of music recording and mixing for a platinum-selling Sony music artists.• RIAA Platinum credits for recording and mixing from top selling Sony artists including Celine Dion, Destiny's Child, Carlos Santana, Darren Hayes, Ricky Martin, Jessica Simpson and Michael Bolton. • Expert user of Analog and Digital recording equipment including SSL 9000J consoles, Protools and similar DAWs, Sony Oxford Consoles, long list of microphones and outboard gear.
  • Sony Music Entertainment
    Assistant Engineer
    Sony Music Entertainment Jan 2000 - Jun 2000
    New York, Ny, Us
    Jr. Engineer for Walter Afanasieff assisting recording and artist management for tier-1 Sony music artist.

Nick Thomas Skills

Video Games Mobile Games Casual Games Game Development Music Game Design Social Games Creative Direction Computer Games New Business Development Strategic Planning Product Development Mobile Devices Online Gaming Gameplay Gaming Creative Concept Development Negotiation Union Negotiations Leadership Development Production Ps3 Strategy Management Interactive Entertainment Mmo Audio Post Production Mmorpg Mobile Applications Digital Media Strategic Partnerships Leadership Agile Project Management Operations Management Project Management Cloud Computing

Nick Thomas Education Details

  • University Of Oregon
    University Of Oregon
  • Berklee College Of Music
    Berklee College Of Music

Frequently Asked Questions about Nick Thomas

What company does Nick Thomas work for?

Nick Thomas works for Amazon Web Services (Aws)

What is Nick Thomas's role at the current company?

Nick Thomas's current role is Head of Customer Success North America, Amazon Web Services (AWS) | Video Game Industry Executive | Founder & CEO.

What is Nick Thomas's email address?

Nick Thomas's email address is ni****@****ail.com

What is Nick Thomas's direct phone number?

Nick Thomas's direct phone number is +141533*****

What schools did Nick Thomas attend?

Nick Thomas attended University Of Oregon, Berklee College Of Music.

What skills is Nick Thomas known for?

Nick Thomas has skills like Video Games, Mobile Games, Casual Games, Game Development, Music, Game Design, Social Games, Creative Direction, Computer Games, New Business Development, Strategic Planning, Product Development.

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