Director, Business Systems
Vancouver, Canada Area
Led ERP system (Odoo) Implementation- Managed budget and schedule from beginning to completion- Developed full process workflows and flowcharts for inside sales, outside sales, accounting and manufacturing- Managed sub-contract IT consulting team and issue board for bug fixes, feature requests and specifications- Developed and conducted training for all teams, including Outside Sales, Inside Sales, Accounting, logistics and ManufacturingLed Implementation of CRM for the outside Sale Team- Ran interviews with team to determine requirements- Tested multiple software products to determine compatibility- Developed specification for integration between CRM and ERP- Managed sub-contract support to develop CRM/ERP Integration- Developed and rolled out training planDevelop complete annual strategic plan strategy, schedule and budget- Run workshops with leadership team to develop 1yr and 5 yr strategic plan- manage various systems initiatives and projects- investigate new technology applicable to the business and develop business cases as appropriateWorked with IT to bring modern communication tools to the company, including instant messaging, paperless document management and expense reporting.