Nick Cape Email and Phone Number
I have 20 years’ experience in senior sales, key account management and business development roles. I specialise in developing data-led growth strategies, building long-term relationships with key clients, and problem-solving client issues. In my experience, focusing on customer success is a crucial contributor to a successful business.Most recently working at Dropless, a tech-enabled automotive service startup, I enabled the execution of Dropless’ B2B go-to-market and expansion strategy, whilst restructuring the sales funnel to focus solely on highly profitable expansion accounts. This approach enabled my team to beat our growth targets by over 40% whilst growing key existing accounts by 10x through increased volumes, frequencies, and upsell / cross-sells – and contributed to a successful pivot towards profitability.I’m highly collaborative, entrepreneurial, and empathetic, previously managing a 36-person team as the MD of an electronic wholesale and retail distributor in South Africa. Now in the UK, I have a great passion for start-ups and would love to continue my startup journey within an inspiring organisation who is looking to drive profitable and sustainable growth
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Head Of Wellness SalesCarel May 2023 - PresentUnited Kingdom -
Head Of Key Accounts And Expansion (Saas)Dropless Apr 2022 - May 2023London, England, United Kingdom• Assume control, nurture and form robust relationships with existing key accounts such as Royal Mail, Argos, Sainsbury’s, Sixt Car Hire and Amazon to name a few. • Analyse profitability and implement strategies to improve margins. • Identify opportunities to cross-sell new services in order to grow revenue of accounts. • Identify the specific needs of the clients and work closely with operations to customise packages to adapt to the clients unique needs in order to maximise revenue and profitability of accounts.• Develop sales strategies for new departments such as mobile mechanics and body repairs. -
Head Of Key AccountsDropless Apr 2022 - May 2023London, England, United Kingdom -
National Account | Key Account Manager | OwnerCape Coast Marketing Apr 2009 - Aug 2021South AfricaCape Coast Marketing offers premium brands in the Eastern Cape, distribution & sales management services while seeing to their customer relations. Brands represented include Scott Sports, 100% Eyewear, Topeak, Selle Italia & Simmons Bedding, amongst others. In October 2017, with an established retailer base, I identified a market for a trusted sports supplement brand & started importing & distributing these products to my clients. Isostar is premium endurance supplement range imported from Europe & distributed throughout South Africa in a variety of retail sports stores as well as an online store | www.isostar.co.za As Business Development Manager, I am tasked with driving sustainable financial growth through business development, brand management, key account management, sales, & marketing. I am also responsible for the import & distribution of Isostar supplements across South Africa.Driving sales by developing a growth strategy focused both on financial gain & customer satisfaction.Conducting research to identify new markets & acquiring a thorough understanding of key customer needs & requirements.Arranging business meetings with prospective clients, & expanding the relationships with existing customers.Promoting the client & company’s products, & keeping records of sales, revenue, & invoices. Preparing sales contracts ensuring adherence to law-established rules & guidelines.Placing retailer orders for clients, importing products, & ensuring the correct products & services are delivered to customers in a timely manner. Resolving any issues & problems faced by customers & dealing with complaints to maintain trust.Building long-term relationships with a portfolio of major clients as well as new clients & distributors.Preparing regular reports of sales, progress & forecasts to enforce accountability.
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Managing DirectorThe Demo Warehouse Mar 1999 - Feb 2009South AfricaThe Demo Warehouse was a retail appliance & bedding store.My responsibilities as Managing Director included supervising & leading the company's operations & 36 employees. I was tasked with managing ranging, procurement, negotiating terms with suppliers, marketing administration & account management.Assessed & identified new opportunities for growth in current & prospective markets, managing ranging, ordering exiting stock items & procuring new products.Designed business strategies & plans & ensured the company had sufficient resources such as personnel, equipment & stock.Recruited & trained new employees, & oversaw the activities & performance of the sales team.Developed a comprehensive company budget & performed periodic budget analyses.Tasked with developing & implementing promotions, specials & marketing campaigns for the store. Saw to the general administration.
Nick Cape Education Details
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Rand Park High School
Frequently Asked Questions about Nick Cape
What company does Nick Cape work for?
Nick Cape works for Carel
What is Nick Cape's role at the current company?
Nick Cape's current role is Senior growth manager, helping companies deliver sustainable and profitable growth.
What schools did Nick Cape attend?
Nick Cape attended Rand Park High School.
Who are Nick Cape's colleagues?
Nick Cape's colleagues are Jamie Burnett, Rodrigo Massaioli, Steven Liu, Luigi Bastianello, Luca Beccari, Andrea Biolo, Stefano Rizzo.
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