• Succeeded as a senior product manager at Trulieve by managing the implementation of multiple initiatives simultaneously• Led the development of the Trulieve 2.0 ecommerce site, using Magento/Adobe Commerce• Owned the E2E funnel of the website all the way from homepage through order confirmation, including product listing/detail pages, cart, checkout, and the Account portal• Spearheaded the creation of the Trulieve Rewards program, from concept through launch, leveraging AnnexCloud and a custom UI/UX• Created the architectural design of an in-house integration service that connected a myriad of ecommerce and POS systems to any potential “loyalty” APIs• Managed the implementation and optimization of Trulieve’s site search by leading the contract negotiations and ultimate API integrations with Algolia• Created and owned product roadmaps for the purposes of project strategy, delivery management, AOP/quarterly planning, capacity planning, and financial forecasting• Created all functional/technical requirements as well as customer journeys, user flow diagrams, and dictated the specifics of UX/UI designs within Figma• Created detailed user stories and then managed the team of developers and UX/UI designers to ensure requirements, acceptance criteria, and designs were implemented• Led all testing efforts by ensuring any new tickets were thoroughly tested by the QA team and by personally conducting thorough UAT efforts, all in addition to regression testing• Conducted product research, with tools like Baymard, to make informed strategy decisions• Owned the communication and coordination of all internal business units and external vendors that were impacted by any given project (IT, marketing, design, customer support, legal, data, retail, etc.) and managed any dependencies or blockers amongst those groups

• Guided the organization through an agile transformation - waterfall to agile methodology• Originated the first ever “agile center of excellence,” by acting as the company's de facto agile coach, embedding myself into individual project teams on a rotating basis, to streamline sprint cycles and created the corresponding documentation within Confluence• Facilitated organizational planning exercises alongside executive leadership, such as OKR and AOP planning, while constantly balancing resources and priorities• Employed advanced roadmapping techniques on both the cross-functional and individual team levels to remove the guesswork and come up with a predictable path to success• Utilized data driven decision making, leveraging a combination of Agile metrics and tools, to evaluate team performance and optimize sprint output (burndown charts, velocity tracking, lead and cycle times, etc) • Managed multiple software and systems engineering teams simultaneously, spanning a wide variety of disciplines, in the end-to-end development of the OfferUp application, on both mobile and web, through the use of Agile Methodologies• Collaborated closely with Product Owners, Engineering Managers, UX/UI Designers, and the wide range of internal stakeholders to ensure the efficient delivery of requirements• Managed all aspects of go-to-market planning and release readiness to ensure all areas of the business were equipped to support new feature launches• Utilized a firm focus on experimentation and iterative A/B testing to ensure new features were rolled out while minimizing any potential disruptions to revenue and user experience• Led CAB meetings and post-release retrospectives to enhance deployment performance• Exercised frequent and concise communication skills to escalate program statuses, potential risks, mitigation strategies, and blockers to the entire organization• Continuously managed priorities, dependencies, budget, and capacity/resource allocation

• Operated as the lead product manager for Medidex - a startup company, created by myself and two partners, within the healthcare space• Created technical and UI/UX requirements and managed all engineering team efforts, overseeing feature implementation with a focus on priority and dependency management• Built program roadmaps and product Gantt charts all while ensuring each project’s budget was being allocated efficiently and effectively • Successfully pitched and sold our product to numerous rehabilitation facilities and worked hand-in-hand with clients directly to seamlessly onboard our application • Oversaw Legal compliance and client confidentiality matters in accordance with HIPAA by conducting frequent and thorough research

• Co-Founded a marketing and technology solutions consulting company, focused on building engagement, generating leads, and creating new revenue streams for clients• Secured and maintained a steady stream of business, with the purpose of supporting business and personal expenses while launching my startup, MedManage (referenced above)• Focused on building customized websites, primarily through Wordpress and Wix, as well as pioneering social media marketing campaigns, implementing eCommerce capabilities, launching ad campaigns, and instituting SEO strategies for our clients• Built extensive requirements documents and wireframes in close conjunction with clients/stakeholders to determine the specifications surrounding new functionalities and features• Maintained the team’s Kanban board, playing the role of scrum master, while also overseeing prioritization efforts to ensure the product was being delivered most efficiently

• Spearheaded the creation of a brand new team within Scholastic, and worked as the team’s scrum master, as we built a software application for an elementary school in Mirebalais, Haiti, which could accurately measure and report on student performance and progress• Launched the new Scholastic Teacher’s website, working as a business analyst in conjunction with an Agile scrum team, as we migrated from the previous content management system, Drupal, to the new system, Adobe Experience Manager • Utilized Jira to input requirements, write user stories, log defects, and keep the backlog groomed and prioritized while working to plan sprints, create burndown charts, and accurately measure the development team’s velocity • Facilitated clear and concise communication between project stakeholders and project developers, touching on all areas of the System’s Development Life Cycle • Determined testing requirements and conducted acceptance testing to ensure the product was being built according to the determined requirements/specifications • Maintained rigorous product documentation and assisted in training and on-boarding new staff• Created and launched social media marketing campaigns across multiple platforms for the College-Hire Recruiting Team with the aim of recruiting new, high-quality talent in to the Software and Technology Services (STS) department - all on a volunteer basis, outside the framework of the role’s responsibilities

• Worked for a start-up eLearning company, focusing my efforts on developing new digital learning software to be utilized as training and on-boarding materials for financial institutions• Collaborated with the project lead to gather requirements and build wireframes, while communicating these specifications to the off-shore development team, to successfully create three different eLearning courses; Financial Fundamentals, Cash Flow Forecasting, and Consumer Credit Training• Completed thorough QA and Customer Acceptance testing to ensure the product deliverables matched the initial requirements and acceptance criteria

• Completed an in-depth project to improve the flawed parent database/contact system in place at Binghamton University• Carried out meetings with numerous department heads across campus and conducted extensive student surveys to establish the current flow of data across campus and to highlight the fragmented nature of the database • Created data flow diagrams and entity relationship diagrams for the current system as well as the more centralized system to be used for future implementation while heavily utilizing the planning, analysis, and design stages of the Systems Development Life Cycle• Facilitated implementation of the newly designed system throughout the numerous campus departments in conjunction with the campus IT staff and effectively introduced a new system that will become the standard for the entire university

• Worked at the Standard Chartered corporate office in New York City by acting as a resource for the Origination Client Coverage department in the Wholesale Banking division• Carried out internal credit ratings and detailed my findings in credit analysis reports• Completed an extensive customer due diligence task that led to the on-boarding of over 40 General electric subsidiaries• Analyzed financial statements with information retrieved from the Bloomberg terminal and constructed presentations and reports for my department manager using Excel and PowerPoint

• Used interactive lesson plans to teach swimming skills and safety measures to children with disabilities for the Special Education department at Mamaroneck Avenue School• Managed a staff of life-guards by organizing, allocating, and implementing the various duties and tasks necessary for optimal program efficiency • Facilitated the relationship between the executive members of the school board and the lifeguarding staff by communicating issues and concentrating on problem resolution