Psybir is a website design and digital marketing company that focuses on building small businesses' online presence. Our services are meant to help companies/organizations adapt to the modern style of digital marketing. We specialize in fully responsive website design, search engine optimization (SEO) and marketing (SEM), paid advertisement campaigns, social media consulting, photo/video production and editing, brand consulting, business strategy, and IT/AV solutions.

• Programs Crestron control systems and integrates classroom technology• Leads level 1 technical support team to accomplish daily operations• Creates work schedules for level 1 technical support• Responsible for creating, updating, and troubleshooting 25 classroom laptops• Second in command for acquiring rentals, setting up AV systems, setting up live-streams, and other media productions on campus (concerts, TED talks, scholarship dinners, etc.) • Software analyst and hardware consultant in regards to promoting workflow efficiency and hardware compatibility • Responsible for terminating CAT6 cable into RJ45 connections and maintaining network labeling integrity• Responsible for graphic design and department signage

• Entrusted with low level administrative access• Responsible for level 1 technical support and help desk• Respond, create, and resolve tickets through ServiceNow management systems• Maintained various data closets around campus by ensuring network integrity• Responsible for onboarding users and setting up Virtual Desktops• Entrusted with training staff on new computer hardware and software• Cataloged and inventoried obsolete hardware to be sent to salvage