Nick Crawford Email & Phone Number

Northampton, GB

Northampton, England, GB

A marketing consultancy helping brands (& their agencies) both unlock the full value of their customer relationships and upskill and train their teams. We help brands build long-term relationships and increase lifetime value, particularly in industries with extended purchase cycles or where engagement is as important as financial outcomes, such as Travel.

Cambridge, Cambridgeshire, GB

Bringing together marketers in and around Milton Keynes for informal, friendly events that focus on learning, sharing, and connecting. Join us for bi-monthly meetups, where you’ll hear from inspiring speakers, meet like-minded peers, and leave buzzing with fresh ideas (and maybe a slice of pizza or two). Whether you're a freelancer, agency, or in-house.

Regular contributor to the Only Influencers Blog, writing about email and digital marketing. You can find all of my posts at https://onlyinfluencers.com/most-recent-articles/blogger/nick-crawford-rspb-org-uk(I've been doing this so long the link still referencing an old role;)

The training and qualifications division of the Data & Marketing Association (DMA)Lead tutor for:* Professional Marketing Diploma (Level 6 qualification)* Digital Marketing Strategy Skills Bootcamp (funded by the Department for Education)* Email Marketing: Strategy and Tactics* Bespoke corporate training across Email, CRM and Client development for B2C and.

London, GB

Develop and mature key client email solutions, whilst upskilling the internal team's.* Increased multiple clients annual contractual revenue (up to 54%) * Active account management to scope and present new campaign and project ideas* Delivery of key client email audits, activity reviews and performance insight reports* Formalised internal training to.

Gland, Vaud, CH

Member email programme audit, in partnership with their incumbent digital agency* Email review providing best practice recommendations to improve engagement* Audit document created using case study and industry examples to highlight key insights* Testing plan created to support the development changes recommended

Sandy, Bedfordshire, GB

Define and deliver the RSPB’s email & MarTech strategy using a data led, supporter focused approach* Programme lead, auditing the marketing tech stack to enhance supporter journeys & experiences * Increased email subscriber database by 84% to 1.2m maintaining ongoing engagement (click rate)* Solution owner on multiple integrated marketing campaigns for.

London, London, GB

Create and deliver training to increase revenue by maturing the sales team’s digital marketing knowledge.* Training course created for the sales and operations teams focussed on: - key marketing frameworks and models to enhance real world experience - knowing your audience - creating relevant, targeted and personalised campaigns - reporting approaches to.

Thame, GB

Leading the transformation, maturity and success of B2C and B2B eCRM function and capabilities* Strategic lead, creating segmented personalised campaigns achieving 100% revenue growth YoY* Defined and deployed automated campaigns to deliver over £1m incremental revenue per year* Email lead on new business membership - acquisition 25% above target & revenue.

Bath, England, GB

Dedicated to Jaguar Land Rover delivering the marketing data strategy across multiple channels* Managed +£3m account via 6 direct reports across multiple senior client stakeholders* Key projects delivered: - Propensity / predictive modelling, audience profiling, next best action matrix - New vehicle launch data strategy solutions to content agencies for.

Cheshire, GB

A member of the centralised Strategy Team, focused on creating existing client growth and retention. Achieved by providing a set structure and roll out plan to develop clients to achieve a multi-channel personalisation strategy with the support of the RedEye platforms and expertise.Client development plans were created by combining market research, data.

Cheshire, GB

• Delivered
• Email program development based on data insight and online behavioural triggers
• Creation of cross channel journeys based on understanding the customer touch points
• Online conversion optimisation across design, UX, engagement, deliverability and device
• Web and email personalisation through segmentation and dynamic templates
• Delivery of projects across multiple stakeholders / work streams both client side and agencySuccess

Croydon, London, GB

• Managing outsourced business units as extensions of the client marketing and CRM functionsDelivered
• Customer touchpoint mapping providing business improvement recommendations
• Complete refresh of online customer satisfaction survey
• Management of fulfilment solution e.g. brochure request, welcome pack, renewal temptation
• Collaboration with brand managers, marketing / data agencies and technical developers
• Management lead across a range of tactical activity including lead generation and prospect reactivation Success

Outsourced call centre focussed on telephone based Mystery Shopping and Customer Satisfaction Surveys.

Nashville, Tennessee, US

Inbound outsourced customer contact solutions for two key accounts including an inbound multilingual pan European account and first line technical support.

End to end project management within new media company of web based solutions and brand definitions within an extremely dynamic environment.

Ba (Hons), Psychology And Sociology

Education record