Nicholas Cunningham

Nicholas Cunningham Email and Phone Number

Director of IT Operations at OneOncology @ OneOncology
Nicholas Cunningham's Location
Nashville Metropolitan Area, United States, United States
Nicholas Cunningham's Contact Details

Nicholas Cunningham personal email

n/a
About Nicholas Cunningham

My career has been focused on providing customer service that goes above and beyond. This focus has allowed me to grow my career in the IT industry while becoming a leader of technical teams and expanding my technical skill set. I thrive on coming into what is considered a messy situation and streamlining processes and workflows in order to provide a results driven, efficient environment. I am a problem solver at heart and I look forward to my next challenge.

Nicholas Cunningham's Current Company Details
OneOncology

Oneoncology

View
Director of IT Operations at OneOncology
Nicholas Cunningham Work Experience Details
  • Oneoncology
    Director Of It Operations
    Oneoncology Mar 2023 - Present
    Nashville, Tennessee, Us
    View
  • Ubs
    Associate Director, Technical Service Desk
    Ubs Oct 2020 - Mar 2023
    Zurich, Ch
    View
  • Optum
    Senior Manager
    Optum Mar 2018 - Jun 2020
    Eden Prairie , Mn, Us
    The Advisory Board Company was acquired by Optum in March of 2018.- Maintained a high customer satisfaction score across the Service Desk throughout the integration.- Participated in many critical integration projects including computer migration, email migration and domain migration.
    View
  • The Advisory Board Company
    Director
    The Advisory Board Company Apr 2017 - Mar 2018
    Washington, District Of Columbia, Us
    Led Service Desk team providing support services to 3,500+ employees, answering on average 457 calls per month and resolving 1,483 tickets per month.- Built and maintained relationships with key business partners across the United States, Chennai, and London.- Collaborated with CIO and Managing Directors to set the strategic direction of IT functions.
    View
  • The Advisory Board Company
    Associate Director
    The Advisory Board Company Jun 2014 - Mar 2017
    Washington, District Of Columbia, Us
    Managed twelve direct reports (local and remote), ranking from Associate Analyst to Manager level/Tier 1, Tier 2, Engineer.- Achieved a team customer satisfaction score of 4.8 out of 5.0.- Played a key role in multiple acquisitions.- Provided career pathing that led to multiple team members expanding into greater roles.
    View
  • The Advisory Board Company
    Technical Lead Analyst
    The Advisory Board Company Jun 2013 - May 2014
    Washington, District Of Columbia, Us
    Managed service desk team of 12 direct reports across multiple locations – Washington, D.C., Austin, TX, and Chicago, IL.- Implemented a proactive approach to customer support.- Senior most technical escalation point on the team.
    View
  • The Advisory Board Company
    Information Technology Support Analyst
    The Advisory Board Company Nov 2011 - May 2013
    Washington, District Of Columbia, Us
    Supported the Nashville office and remote users tied to Consulting division.- Utilized well-developed customer service skills along with excellent communication to reverse the negative view of the help desk.- Maintained all office equipment.
    View
  • Zywave
    Service Center Technician
    Zywave Oct 2010 - Oct 2011
    Milwaukee, Wi, Us
    Provided tier 2 support to a team of service center representatives.
    View
  • Specific Software Solutions
    Software And Systems Support Analyst
    Specific Software Solutions Jan 2008 - Oct 2010
    Provided IT support for entire office. Including purchasing, networking, hardware, and software support. Main support for all of our software customers.
  • Dell Inc
    Technical Support
    Dell Inc May 2006 - Oct 2007
    Round Rock, Texas, Us
    Provided hardware warranty support over the phone.
    View
  • Nick'S Lawn Service
    Owner/Operator
    Nick'S Lawn Service Mar 1997 - Oct 2006

Nicholas Cunningham Skills

Troubleshooting Windows 7 Technical Support Networking Windows Computer Hardware Help Desk Support Microsoft Office Hardware Windows Xp System Administration Databases Business Analysis Active Directory Information Technology Vpn Wireless Networking Microsoft Exchange Cisco Call Manager Computer Repair Software Documentation Software Installation Management Operating Systems Disk Encryption Windows Server Servers Visio Dhcp Leadership Network Administration Vendor Management Citrix Process Improvement Call Center Html Windows Vista Salesforce.com Vmware Disaster Recovery Strategic Planning Project Management Healthcare Information Technology

Nicholas Cunningham Education Details

  • Middle Tennessee State University (Mtsu)
    Middle Tennessee State University (Mtsu)
    Computer Information Systems

Frequently Asked Questions about Nicholas Cunningham

What company does Nicholas Cunningham work for?

Nicholas Cunningham works for Oneoncology

What is Nicholas Cunningham's role at the current company?

Nicholas Cunningham's current role is Director of IT Operations at OneOncology.

What is Nicholas Cunningham's email address?

Nicholas Cunningham's email address is ni****@****ubs.com

What schools did Nicholas Cunningham attend?

Nicholas Cunningham attended Middle Tennessee State University (Mtsu).

What are some of Nicholas Cunningham's interests?

Nicholas Cunningham has interest in Outdoors, Powersports, Muscle Cars, Technology.

What skills is Nicholas Cunningham known for?

Nicholas Cunningham has skills like Troubleshooting, Windows 7, Technical Support, Networking, Windows, Computer Hardware, Help Desk Support, Microsoft Office, Hardware, Windows Xp, System Administration, Databases.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.